Customer Service Representative

Job Description

Job Description

Customer Service Representative

Automation Personnel Services is seeking a detail-oriented and hard-working Customer Service Representative for a fast-paced, growing 3PL logistics facility in Pasadena, TX. This company specializes in transportation, distribution, and logistics services, supporting a wide range of customers with efficient and reliable supply chain solutions.

Pay Rate
$19.00 to $21.00 per hour (Depends on experience)

Schedule and Hours
Monday through Friday 8:00am to 5:00pm (Must be flexible to work weekends and overtime as needed)

Customer Service Representative Duties and Responsibilities
• Prepare and maintain shipping documents, including commercial invoices and bills of lading
• Communicate daily with drivers, dispatchers, and customers to ensure timely deliveries
• Track shipments, schedule pick-ups, and coordinate drop-offs
• Handle inbound and outbound calls and emails regarding shipment status
• Operate and utilize Transportation Management Systems (TMS) and logistics software

Customer Service Representative Qualifications and Requirements
• 4 plus years of extensive experience in logistics, transportation, or customer service preferred
• Must have Proficiency with SAP Warehouse Management Systems

• Bilingual (English/Spanish) a plus
• Ability to work in a fast-paced, team-oriented environment
• Strong communication and organizational skills

Job Type
Full-time, temporary

Benefits
• Weekly Pay
• Medical, dental, vision, short-term disability, and life insurance
• 40 Hours Service Bonus after 1 year of continuous service and 1500 hours
• 6 paid Holidays after 1 year of continuous service and 1500 hours

401(k) Retirement Plan
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401K matching to all eligible contingent and temporary associates.

Interested in this job?
CLICK the APPLY NOW button or call us at View phone number on ziprecruiter.com to learn more. You can also apply in person at our office located at:

Automation Personnel Services Houston East Branch
14705 Woodforest Blvd.
Suite 106
Houston, TX 77015

Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.

About Automation Personnel Services

Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include:
• 10-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2025).

• Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2025).

• Recipient of the Safety Standard of Excellence Award by the American Staffing Association.
• Named one of the Best Staffing Companies to Work For by CIO Views Magazine.
• Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).

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Equal Opportunity Employer

APSHouston