OPERATIONS COORDINATOR - FAYETTEVILLE, NC

Job Description

Job Description

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the  opportunity and innovation.  Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary

The Operations Coordinator plays a key role in supporting day-to-day operational activities across Avenue C (Micro markets) and Office Coffee Service (OCS) operations. This position works closely with Operations leadership to ensure efficient execution of daily tasks, including scheduling support, warehouse coordination, and product implementation. The Operations Coordinator acts as a central point of communication between clients, field teams, and management to ensure seamless service delivery and operational excellence.

Essential Job Functions
•    Assist Operations leadership with daily management of Avenue C and OCS operations, including opening and closing processes.
•    Support day-to-day operational activities to ensure efficiency, accuracy, and service quality.
•    Collaborate with teams to meet operational goals, deadlines, and customer expectations.
•    Monitor workflows and ensure adherence to company standards, policies, and procedures.
•    Provide scheduling support for operations staff as needed to maintain coverage and productivity.
•    Coordinate with warehouse teams on product ordering, inventory management, and new product implementation.
•    Maintain accurate operational documentation and reports for reference and compliance.
•    Identify operational challenges and proactively implement solutions in a timely manner.

Key Responsibilities
•    Work closely with Operations teams to support Avenue C and OCS operations, including daily execution and     closing procedures.
•    Assist managers in coordinating and overseeing operational activities.
•    Liaise between customers, associates, warehouse teams, and management to ensure smooth service delivery.
•    Support and help manage scheduling for field and operational staff when needed.
•    Coordinate warehouse ordering, product inventory levels, and rollout of new products.
•    Monitor and ensure compliance with company policies, safety standards, and operational procedures.
•    Build and maintain strong relationships with clients through effective communication and responsiveness.
•    Provide guidance and direction to team members to meet performance and service goals.
•    Track and manage tasks to ensure projects and operational initiatives are completed on time and within scope.
•    Assist in maintaining accurate records, procedures, and operational documentation.
•    Perform additional duties as assigned to support business needs.

Qualifications
•    Administrative or operational experience in office, warehouse, food service, hospitality, or related environments preferred
•    Experience supporting field operations, route-based services, or food/beverage programs (Avenue C/OCS experience a plus)
•    Strong organizational, multitasking, and problem-solving skills
•    Excellent written and verbal communication abilities
•    Ability to work in a fast-paced, team-oriented environment
•    Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and general computer skills
•    Ability to coordinate across multiple teams and prioritize competing demands

Work Environment
•    Combination of office, warehouse, and field operations
•    Fast-paced environment requiring flexibility and adaptability
•    May require occasional early mornings, evenings, or weekends based on operational needs

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen   are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

Certain positions may require Florida Level 2 background screening. Details:  

Req ID: 1529664  

Canteen  

Leticia Pinon