Technical Escalation Lead - Global Support (Hybrid Remote)

C0035 LiveRamp, Inc.

Remote job

LiveRamp is seeking a Technical Customer Escalation Manager to own end-to-end management of critical post-sales escalations across Support, Product, Engineering, and Customer Success. You will drive urgency, establish clear ownership, deliver executive-ready updates, track actions, and build playbooks to improve time-to-clarity and preserve customer trust. This role requires 5+ years in technical support or escalation management, strong cross-functional collaboration, and on-call availability #J-18808-Ljbffr C0035 LiveRamp, Inc.

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Vacancy posted 2 days ago

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