Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my State Farm agency in 2019 after working as a team member from 2013 to 2019, and before that, spending several years with Allstate. Our office has a friendly, laidback, and growing culture where we work hard, support one another, and give standout customer service while encouraging individual growth.

We currently have a team of three and are looking to grow. We offer a Simple IRA, health stipend, and PTO. What makes our team special is our sense of community — we respect and support each other, always striving to build one another up and never settle.

We’re actively involved in giving back, from participating in the Million Meal Pack at State Farm Arena in Atlanta to sponsoring and joining local fundraisers and festivals throughout the year.

We’re looking for coachable, gritty, motivated, and friendly individuals who are goal oriented and care about helping customers find the right coverage. If that sounds like you, this could be a great opportunity to grow with us.

ROLE DESCRIPTION:
Whitney Kennedy - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.