Customer Service Representative (CSR) for our Collision Center

Job Description

Job Description

CUSTOMER SERVICE REPRESENTATIVE (COLLISION CENTER)

Excellent pay and benefits!

Scott Cars is looking for a Collision Center Customer Service Representative to join our team in Allentown, PA! Dealership experience a plus, but we are willing to train the right candidate. Reports directly to the Collision Center Manager and assists with the administrative duties within the body shop.

Candidates must be able to work in a fast-paced and challenging environment handling multiple projects and must have excellent communication, administrative, organizational, and computer skills.

RESPONSIBILITIES

• Answer phones, filing, faxing and print e-mails
• Schedule estimates and repairs
• Process repair orders
• Receipt and cashier payments
• Review accounts and research missing and late payments
• Set up customers with rental vehicles

Experience:

• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Strong organizational and time management skills
• Strong attention to detail and interest in accuracy
• Highly professional and dependable
• Office/Administrative Experience: 1-year experience
• Job Type: Full Time -Mon thru Fri 8:00 am to 5:00 pm

• At the Scott Family of Dealerships we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at the Scott Family of Dealerships is absolutely critical to its success. Our promise is to keep delivering the same fantastic service and value that our community has come to expect from our dealership through the years. If you are interested in a career in the automotive industry then apply today!