Self-Sufficiency Advocate & YTDM Facilitator (56076)
$20 - $21 per hourYSS
Job Details Job Location: Youth Opportunity Center - Des Moines, IA 50309 Position Type: Full Time Education Level: 4 Year Degree Salary Range: $20.00 - $21.00 Hourly Travel Percentage: Up to 50% Job Shift: Day Job Category: Direct Care - Supportive Housing YSS is looking to add to our Youth Opportunity Center team in Des Moines. As the Self‑Sufficiency Advocate (SSA) & Youth Transition Decision‑Making (YTDM) Facilitator, you'll wear two meaningful hats while supporting youth involved in foster care or court‑appointed placement. What You'll Do Support & Empower Youth Build trusting relationships that help youth develop confidence, independence, and self‑sufficiency. Provide individualized case management and Aftercare Services for youth ages 17–23. Meet regularly with youth in their homes, schools, communities, or virtually. Connect youth with resources and services that help them reach their goals. Help ensure each youth's immediate safety and basic needs are addressed whenever possible. Transport youth to meetings, appointments, and other program activities as needed. Lead Youth Transition Planning Coordinate every step of the YTDM process—from referral through follow‑up. Prepare youth to lead meaningful conversations about their future. Schedule meetings and coordinate participation from family members, professionals, and other supports. Facilitate engaging, youth‑centered meetings where every voice is respected and heard. Collaborate & Build Connections Partner with schools, employers, therapists, child welfare staff, and community providers to support youth success. Respond promptly to referrals and maintain communication with agency partners. Work collaboratively with teammates while promoting a culture of respect, inclusion, and cultural responsiveness. Keep Things Running Smoothly Maintain accurate documentation, case notes, and required reports. Ensure services meet Iowa Aftercare Services Network contract requirements and program standards. Stay current on Iowa Code, Aftercare Services, and YTDM best practices. Participate in team meetings, trainings, and agency initiatives. This is not a complete list of the responsibilities of this position. Duties may change at any time. Who You Are You're a relationship builder who believes every young person deserves a champion. You know how to listen, encourage, and empower youth to make decisions about their future while providing the guidance and support they need to thrive. You're organized enough to keep the details on track and compassionate enough to keep youth at the center of everything you do. What We Provide Supportive Culture & Work Environment Supportive leadership team and mission‑driven culture Flexibility and autonomy in a collaborative environment Employee Assistance Program (EAP) for all employees Health & Wellness Benefits Comprehensive health insurance Voluntary dental and vision insurance Life insurance and long‑term disability coverage Supplemental accident, critical illness, and hospital indemnity insurance Flexible Spending Account (FSA) / Health Savings Account (HSA) options Flu shots and mental health support resources Paid membership to the Athletic Club of Ames Time Off & Work‑Life Balance Generous paid time off (4 weeks PTO) Paid holidays, including a birthday holiday Volunteer time off Financial & Retirement Benefits Competitive salary Supplemental compensation award 403(b) retirement savings plan Professional & Career Support Professional liability insurance coverage Public Service Loan Forgiveness (PSLF) qualified employer What We’re Looking For We want to create a world where youth are valued and empowered to stand strong. To do this, we ask our staff to embrace YSS core values - Commitment, Collaboration, Compassion, Innovation, Integrity, and a “Can Do” Spirit. Required Qualifications – MUST HAVES Bachelor's degree in Social Work, Human Services, Case Management, Nursing, or a related field OR an equivalent combination of education and relevant human services experience. At least one (1) year of experience in the human services field You believe every young person deserves to be heard, respected, and empowered. You’ll be driving a YSS vehicle, so we need you to: Be at least 21 Have a valid driver’s license and a clean driving record Carry insurance that meets YSS standards Preferred Qualifications – SHOULD HAVES You've worked with youth or young adults navigating foster care, juvenile justice, or other life transitions. You've helped people navigate services, build life skills, or reach personal goals. You know how to build trust, earn respect, and connect with young people. You're an organized human who can juggle calendars, case notes, and conversations without dropping the ball. You communicate with confidence, kindness, and authenticity—whether you're talking with youth, families, or community partners. You're comfortable solving problems and helping people work toward shared goals. You can work independently, but you also know that the best outcomes come from teamwork. You value accuracy and can keep documentation clear, organized, and on time. You've facilitated meetings, groups, or conversations where everyone had a seat at the table. You're a natural connector who knows your community—or loves discovering resources that can make a difference. You thrive in a role where no two days look exactly the same. The IDEAL Candidate Is rooted in purpose and driven by equity, inclusion, and positive social impact. Brings humility, respect, and cultural awareness to every interaction. Speaks a second language (especially one spoken in our communities). We Celebrate Your Story Have you navigated recovery from addiction, mental health challenges, trauma, or housing instability? Your lived experience offers a unique, compassionate perspective that can inspire real change. By sharing your story and serving as a role model or mentor, you can make a meaningful impact in the lives of youth and families. Your journey matters. If you’re ready to use it to uplift and empower others, we warmly encourage you to apply. Equal Opportunity Statement We value the unique backgrounds, identities, and experiences each team member brings. As an Equal Opportunity Employer, we’re committed to building a respectful, inclusive, and supportive workplace where everyone can grow and succeed. YSS is a nicotine‑free workplace. #J-18808-Ljbffr YSS
- Youth Opportunity Center in Des Moines, IA, is hiring a Self-Sufficiency Advocate (SSA) & Youth Transition Decision-Making (YTDM) Facilitator. This full-time role supports youth involved in foster care or court‑appointed placement, providing direct care, case management...SuggestedFull time
- ...Care - Supportive Housing For many young people, childhood has been anything but predictable. YSS is looking for a Part-Time Self-Sufficiency Advocate who can help youth find safety, stability, and something they may not have experienced before—hope. This position travels...SuggestedRemote jobContract workPart timeImmediate startShift work
$15 per hour
...Job Description Description: Position Title: Shelter Advocate - 1st Shift Schedule: Weekends,1st Shift Classification... ...safety of clients, volunteers and staff. · Promotes all onsite self-sufficiency programs with all new clients. Explains nature of CISS...SuggestedHourly payPart timeReliefWork at officeAll shiftsShift workWeekend workDay shift$17 per hour
Benefit Center Advocate (Short-term Assignment) - Work from Home! Benefit Center Advocate (Short-term Assignment) - Work from Home! Join... ...coverage elections; approve documentation when it meets sufficiency criteria. Accurately document call details, inquiries, and outcomes...SuggestedHourly payFull timeTemporary workPart timeRemote workWork from homeHome officeShift work- Customer Experience Advocate I Wellmark Blue Cross and Blue Shield 1 day ago Be among the first 25 applicants... ...group benefit designs. Promote and educate on self‑service tools appropriately and accurately. Facilitate and teach customers to use appropriate resources/...SuggestedPermanent employmentFull timeH1bWork at officeWork from homeShift work
- ...knows the Customer Service Guide front to back. Job Title Brand Advocate Department Retail/Sales Reports to Store Manager Location Des... ...Persuasive personality Proven sales skills Determined and Self-Motivated Results-Oriented Persistent in nature Ability to turn...Work experience placementShift work
- ...mentor, and role model while promoting education and treatment initiatives in chemical dependency, daily living skills, parenting, self-sufficiency, and relationships. The role requires outreach in admissions, maintaining therapeutic boundaries, and delivering Life Skills...Part time
- OverviewCoordinate Care. Support Patients. Make an Impact.Are you someone who enjoys helping others and creating a welcoming experience for every patient? UnityPoint Health is seeking a detail-oriented and customer-focused Clinic Registration Specialist to join our team...Daily paidFull timeTemporary workWork at officeImmediate startRemote workFlexible hoursShift work
- ...Are you someone who loves connecting with people, solving problems, and making a meaningful impact in your community? As a Member Advocate I, you’ll be the friendly face and trusted guide who helps our members reach their financial goals. If you’re looking to grow your...Immediate start
- ...Member Services Advocate Member Services Advocates play a critical role in delivering advanced advocacy services, serving as a trusted resource for members navigating complex healthcare and employer benefit situations. This role is intended for experienced professionals...Full time
$20.35 - $30.97 per hour
...Hybrid Work Peaks Regional Office Full time R182026 Job Description: A Patient Financial Advocate (PFA) provides financial counseling to uninsured/ underinsured patients, by determining eligibility for IMH patients and individuals in the communities we serve...Hourly payFull timeWork at officeRemote workMonday to Friday- BCG Attorney Search is seeking a skilled Personal Injury Attorney in Des Moines, Iowa, for a remote role that rewards autonomy and client advocacy. You will lead cases from intake through resolution, negotiate with insurers, and appear in court as needed while mentoring...Remote job
- ...Developer Advocate The Teradata Developer Relations team is a global team within the Product organization. We build practical technical resources, engage developer communities, and help builders succeed with Teradata's agentic development tools and Autonomous Knowledge...Permanent employmentWork at office
$16 - $20 per hour
...Job Description Job Description Customer Service | Member Advocate ClaimDOC | West Des Moines, IA Full Time | $16 to $20 per Hour + Monthly Bonuses + Full Benefits Help People Navigate Healthcare and Make a Real Difference Are you passionate about helping...Hourly payFull timeWork at officeMonday to FridayFlexible hours- W. R. Berkley Corporation in Urbandale, IA seeks a Sr. Claims Service Representative to investigate and resolve high frequency, low severity property, casualty, and workers’ compensation claims. You will determine coverage, liability, and reserves, and support negotiations...
- Intuit is seeking year-round TurboTax Local Service Experts to work on-site at one of our TurboTax locations in the United States. You will provide hands-on tax preparation, tax advice, and software support while engaging with local clients and building long-term relationships...Local area
- Iowa Legal Aid AmeriCorps Project seeks dedicated members to support low-income Iowans across homeless prevention, benefits access, and legal education. You will assist with intake, research, document preparation, and outreach under attorney supervision, helping clients...Full time
- A leading service provider in employee benefits is seeking a Benefit Center Advocate to support clients through remote work. This role involves handling employee inquiries on dependent verification and requires experience in service centers. Ideal candidates will have...Remote jobTemporary workFlexible hours
- Canine Craze is hiring a Client Relations Assistant to be the first point of contact for families. You will welcome clients and their dogs, answer questions, and connect them with training and services that fit their goals. The role emphasizes friendly communication, organization...Full time
- Aogarciaagency seeks dedicated individuals for a remote financial services role focused on protecting families. Join a team that supports clients in securing their financial futures from a home environment, with flexibility and meaningful work. You will be part of a mission...Remote job
- AO Garcia Agency, a remote-friendly financial services firm in Des Moines, Iowa, seeks dedicated individuals to join a team protecting families through comprehensive financial services. You will work from home, growing with a company that values integrity, clear communication...Remote jobWork from home
$18 per hour
Mom’s Meals in Des Moines, IA is hiring Bilingual Customer Service Representatives to serve Spanish-speaking customers placing meal orders. You’ll handle inbound and outbound calls, answer questions, and accurately enter orders in our client system in a fast-paced, friendly...Hourly payWeekly payMonday to Friday- Central Iowa Shelter & Services (CISS) in Des Moines, IA, seeks a Shelter Advocate for 1st shift on weekends. This part-time/PRN role supports clients, handles intakes, phones, and daily operations to ensure safety and care. The position emphasizes trauma-informed care...Part timeReliefWeekend workDay shift
- ...Sales Advocate At One Outsourcing, an Authorized Retailer for Cricket Wireless, we pride ourselves in providing a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract...Contract workWork experience placementFlexible hoursShift workAfternoon shift
$20 per hour
...Job Description Job Description Member Advocate / Member Services / CSR with Health Insurance exp, CSR– Fast-growing healthcare provider seeks multiple Member Services Advocate with experience in healthcare or health insurance to assist members at their offices...Hourly payWork experience placementWork at officeImmediate startMonday to FridayWeekend work$50k - $70k
...health plans and health systems — is hiring a Patient Services Advocate / Pharmacy Technician. This is a high-impact, dual role for go-getters... ...We are looking for highly motivated candidates who: Are true self-starters who generate momentum and take initiative without being...Full timeWork at officeMonday to FridayFlexible hoursShift work- Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. The Senior Customer Experience Manager applies company practices and procedures in analyzing and resolving...
- Wellmark Blue Cross and Blue Shield is seeking a Customer Advocacy Specialist in Des Moines to advocate for members, coordinate and resolve complaints, and provide clear, empathetic communication about benefits and tools. You will collaborate across the organization to...
- Avera Health is seeking a Public Policy Manager to guide policy and advocacy strategy across federal, state, and local levels. You will monitor legislation, analyze its impact on access, affordability, and quality, and build relationships with policymakers, regulators, ...Local area
- ...dedicated Social Worker to join the Social Services Department at our skilled nursing facility. The role serves as a liaison and advocate for residents' social and emotional needs, coordinating social services throughout the facility. The position focuses on assessments...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Self-Sufficiency Advocate & YTDM Facilitator (56076). Be the first to apply!
- customer service advocate Des Moines, IA
- advocate Des Moines, IA
- domestic violence advocate Des Moines, IA
- housing advocate Des Moines, IA
- health advocate Des Moines, IA
- customer experience advocate Des Moines, IA
- customer care advocate Des Moines, IA
- customer success advocate Des Moines, IA
- provider relations advocate Des Moines, IA
- customer service advocate



