Customer Experience Advocate I (Jonesboro, GA)

UGI

UGI Corporation - - Responsibilities: Respond to and process all customer calls in a prompt and professional manner.; Determine the probable nature of each call by listening carefully, researching customer records and asking questions for clarification.; Communicate clearly and respectfully with callers, restating information when necessary to ensure the customer's understanding.; Acknowledge and resolve customer concerns; promptly escalate complaints when needed.

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Vacancy posted 10 hours ago

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