Team Lead

Job Description

Job Description

National Fulfillment Services. is a privately owned third-party provider of customized logistics solutions with operations across the US and Canada. A leader in supply chain, we have strong partnerships with our customer supported by our service-oriented culture.

Join National Fulfillment Services and you'll be part of a diverse team focused on delivering the best possible service to our customers, creating a fun and collaborative work environment, and giving back to the community.

Shift: Monday to Friday 

SUMMARY

The Warehouse Team Lead will be a key point of contact between supervisors and team members, ensuring work assignments are allocated and assigned appropriately, providing direction and monitoring adherence to established work methods in order to meet current and future targets. The incumbent will be responsible for a safe and smooth flow of operations while maintaining accurate inventory levels.

  RESPONSIBILITIES

• Plan, oversee and participate in all facets of operations.
• Communicate and work with staff to ensure the proper movement of materials in the warehouse.
• Interact with dispatchers and customer service to work as a team when shipping and receiving trailers.
• Actively communicate with supervisor and operators to effectively handle required business levels
• Complete paperwork and documentation accurately and effectively.
• Responsible for the direction of forklift operators by participating in shift planning, organizing priorities, assigning work and ensuring the understanding of company policy, procedures, performance and health and safety standards.
• Monitor daily employee work assignments and follow up on performance results and responsibilities.
• Assist in creating and maintaining an environment that promotes positive communication within the facility as well as fostering teamwork within the operation.
• Assist in the additional training of employees as required. 
• Maintain a clean and safe work environment.
• Perform other duties as assigned

  EXPERIENCE

• 3-5 years distribution experience (some of which in a 3PL environment).
• Committed to quality of work.
• Organized and have strong attention to detail.
• Forklift Certification from a recognized training provider.
• Excellent knowledge of shipping and receiving procedures in a pick/pack and case pick environment.
• Previous supervisory experience would be a definite asset.
• Prior PC, WMS, experience preferred.
• Able to adapt to change and easily adopt new processes required to meet changing business needs. 

  COMPETENCIES

• Proven communication skills both verbal and written. 
• Ability to prioritize work assignments. 
• Certified forklift operator (on all attachments) with a proven track record for safety and good driving skills. 
• Customer service orientated with effective customer interaction skills and flexible working hours. 
• Strong analytical, interpersonal and leadership skills. 
• Capable of working with minimal supervision.
• Must be flexible and willing to work additional hours when required. 
• Must have Warehouse Management Systems (WMS) experience.

  EDUCATION  

• High school diploma or equivalent combination of education and experience.