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Collections Specialist

D|B Global Talent Solutions

Remote Collections Specialist (Latin America Only) Are you a results-driven professional with a knack for negotiation and a passion for hitting targets? We are looking for a dedicated Collections Specialist to join our team. This is a 100% remote position specifically for candidates residing in Latin America who possess exceptional English communication skills. Position Overview Role: Collections Specialist / Collections Agent Location: Fully Remote (Candidates must reside in Latin America) Schedule: Monday – Friday, 9:00 AM – 5:00 PM EST (Weekends Off) Compensation: US$6.00 per hour Key Responsibilities Conduct outbound calls and manage correspondence with customers regarding overdue accounts. Negotiate payment plans and settlements while maintaining professional rapport. Accurately document all communication and payment updates in our system. Identify and resolve discrepancies that may be delaying payments. Meet and exceed monthly collection targets and KPIs. Qualifications & Requirements Experience: 1–2 years of recent experience in debt collections. Language: Advanced/Fluent English (both verbal and written) is mandatory. You must be comfortable navigating complex conversations in English. Work Ethic: We are looking for "A-players"—individuals who are committed, disciplined, and bring a "get-it-done" attitude every day. Technical Setup: You must have a dedicated home office space with a reliable, high-speed internet connection (LAN connection preferred). Who You Are Resilient: You have a thick skin and stay positive, even during tough calls. Ethical: You hold yourself to high standards of integrity and dedication. Punctual: You value the 9-to-5 EST schedule and are ready to hit the ground running. Articulate: You can explain complex financial situations clearly and persuasively. Why Join Us? Stability: Consistent Monday to Friday schedule with your weekends strictly for you. Remote Freedom: Work from the comfort of your home anywhere in Latin America. Growth: Work with a team that values hard work and recognizes dedication. #J-18808-Ljbffr

Vacancy posted 2 days ago
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