Secretary 1 Office/On-Site #260622-6976CL-002

Introduction Do you want to utilize your skills and make a difference? Are you looking to take the next step in your career? If so, please read on to learn more about this exciting opportunity! The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is currently seeking a qualified and experienced individual for the position of Secretary 1 to join our team. Position Highlights FACILITY: River Valley Services (RVS) TEAM: Outpatient Clinic - Wellness & Recovery LOCATION: Middletown, CT SCHEDULE: Full-time (40 hours), 1st Shift, Monday - Friday 8:00am - 4:30pm

POSITION NUMBER: 26388

What We Can Offer You Visit our new State Employee Benefits Overview page! Professional growth and development opportunities. A healthy work/life balance to all employees. Discover The Opportunity To Engage in a rewarding career; Showcase your talents in a meaningful role; Provide support to a division that is passionate about the work we do. The Role We are seeking a detail-oriented and customer-focused Secretary 1 to support front-desk and administrative operations at our outpatient clinic and play an essential role in ensuring smooth day-to-day clinic operations. Responsibilities include greeting and assisting clients, managing phone, email, and in-person inquiries, coordinating appointment scheduling, and providing administrative support to clinical and medical records staff. The Secretary 1 also assists with report tracking, supports quality and compliance efforts, and helps ensure the proper handling of confidential information in accordance with HIPAA. Ideal candidates will bring strong organizational skills, attention to detail, experience in healthcare or behavioral health settings, familiarity with electronic health record systems, and proficiency in Microsoft Office applications. About Us DMHAS is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve. River Valley Services (RVS), a division of DMHAS, delivers high-quality behavioral health services across multiple locations in central and shoreline Connecticut, including Middletown and Old Saybrook. RVS supports over 600 individuals across seven facilities, offering a collaborative, mission-driven environment focused on recovery-oriented care. The organization is dedicated to maintaining excellence in clinical documentation, regulatory compliance, and operational integrity, ensuring that both clients and staff are supported by efficient and well-organized systems. Please Note A comprehensive medical examination, including a drug screening, will be required of all applicants upon a conditional offer of employment. All state employees must adhere to Connecticut’s Policy for a Drug Free Workplace.

EXAMPLES OF DUTIES

TYPING:

Using computers, tablets, and other electronic equipment, formats and types a full range of correspondence, reports, bills, drafts, etc. from rough draft, transcription, dictated notes, etc.; Proofreads for content; Edits using knowledge of grammar, punctuation and spelling.

FILING:

Designs office filing systems; Organizes and maintains files (including confidential files); Maintains, updates and reviews reference materials and manuals.

CORRESPONDENCE:

Composes routine letters/memoranda, etc. (e.g., standard replies and acknowledgement letters) for supervisor's signature.

REPORT WRITING:

Compiles information from standard sources and prepares data reports (e.g., number of forms processed during the month).

INTERPERSONAL:

Greets and directs visitors; Answers phones and takes messages; Answers questions requiring knowledge of terminology, organization, supervisor's responsibilities, etc. (e.g., appropriate referrals, general purpose of the unit).

PROCESSING:

Scans correspondence; Pulls and attaches related materials;Reviews, routes and prioritizes mail.

SECRETARY:

Arranges and coordinates meetings (including space and equipment); Writes minutes of meetings, lectures, conferences, etc. from rough draft; Takes notes and/or meeting minutes; Prepares expense accounts; Makes travel arrangements.

OFFICE MANAGEMENT:

Maintains an inventory of supplies and equipment; Orders supplies when necessary; Completes, processes, and maintains paperwork for purchasing (e.g., orders, requisitions, invoices, etc.); Maintains time and attendance records; Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of office systems and procedures; proper grammar, punctuation and spelling; Knowledge of business communications; business math; Skills interpersonal skills; oral and written communication skills; Ability to schedule and prioritize office workflow; operate office equipment which includes computers, tablets, and other electronic equipment; operate office suite software; take notes (shorthand, speedwriting or other method acceptable to the supervisor). Minimum Qualifications - General Experience Two (2) years of experience above the routine clerk level in office support or secretarial work. Minimum Qualifications - Substitutions Allowed College training in the secretarial sciences may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of one (1) year. Preferred Qualifications Experience maintaining patient privacy and confidentiality in accordance with healthcare regulations. Experience performing clerical duties in a healthcare, behavioral health, or hospital environment. Experience in front-desk operations, including greeting visitors, managing phone, email, and in-person inquiries, and coordinating appointment scheduling. Experience working with an electronic health record system. Experience utilizing Microsoft Excel, Word, Outlook, and Access to complete clerical duties such as document preparation, data entry, scheduling, and communication. Affirmatively Action / Equal Opportunity Employer The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. #J-18808-Ljbffr State of Connecticut