Fast Food Team Member
Workstream
Welcome to Dossani Paradise Burger King . We are a Family oriented, well-established organization seeking an experienced Team Member to join our rapidly growing Team! The Fast Food Team Member plays a vital role in delivering excellent customer service and ensuring efficient daily store operations. This position requires a friendly, dependable, and detail-oriented individual who can multitask in a fast-paced restaurant environment. Full and Part Time Openings Available. Must be able to work various shifts. Duties/Responsibilities Greet guests with a smile and interact with customers. Maintain a calm demeanor during periods of high volume. Consult with customers to understand needs and preferences. Demonstrate and explain menu items. Use value-added suggestive-selling techniques to generate additional sales opportunities. Provide information on promotional specials and loyalty programs. Operate cash register and point of sale devices, as needed. Collect payment using the store point of sale system. Answer customer questions and respond appropriately to customer concerns. Ensure accuracy of guest orders. Prepare, package and arrange food according to specified standards. Verify quality and quantity of orders. Process returns, missing items and exchanges. Unload and stock inventory as needed. Retrieve merchandise from stockroom. Clean kitchen area, counters, food preparation area, and utensils. Maintains health and safety standards in all work areas. Maintain cleanliness of sales floor, restrooms, food prep areas and exterior. Follow food safety and sanitation guidelines when preparing food or beverages. Ensure compliance with safety regulations and store policies. Report equipment malfunctions or safety concerns promptly. Expect to learn multiple areas and rotate according to store needs. Duties may include cashier, guest services, drive through and prep/cook workstations. Refill condiments and supplies. Operate food production equipment such as grill, broiler and/or deep fryer to complete tasks. Prompt and regular attendance on required shifts. Maintain a clean and polished appearance. Adhere to uniform and dress code policies. Exhibit team effectiveness. Work with others to achieve store goals. Communicate positively with management, customers and other team members. Perform other duties as assigned. Required Skills/Abilities Ability to anticipate customer needs and resolve issues with tact. Strong interpersonal and communication skills. Ability to operate equipment, such as cash registers, point of service systems, and food preparation equipment. Basic mathematical skills, as needed, to make change and give refunds. Able to learn company’s products, services, and policies quickly. Comfortable working in a fast-paced environment. Ability to work as part of a team. Able to lift 25 pounds and traverse all parts of the restaurant quickly. Prolonged periods of standing required. Education and Experience High school diploma or equivalent preferred, but not required. Previous fast food or similar restaurant experience preferred. On-the-job training provided. #J-18808-Ljbffr
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