Front Desk Medical Receptionist

Job Description

Job Description

Front Desk Assistant-Medical Office

SAN ANTONIO, TX

Order: 519165

Order Type : Temp

Front Desk Assistant – Medical Office

Location: San Antonio, TX 78251
Schedule: Monday–Friday, 8:00 AM–5:00 PM, with availability to work  one Saturday per month
Pay: $19.00 per hour

Position Overview

We are seeking a reliable and professional  Front Desk Assistant to join a busy medical office in San Antonio. The ideal candidate will have previous experience working in a medical office environment and will be comfortable providing excellent service to patients while managing a variety of administrative and front-office responsibilities.

This position requires a friendly, organized individual who can multitask in a fast-paced environment while maintaining accuracy, professionalism, and a positive patient experience.

Responsibilities

• Greet patients and provide a welcoming and professional first impression.
• Answer and direct incoming phone calls while providing excellent customer service.
• Check patients in and out efficiently and accurately.
• Schedule, confirm, and coordinate patient appointments.
• Collect copays and process payments accurately.
• Handle cash transactions and efficiently utilize the POS system.
• Coordinate patient referrals and assist with related documentation and follow-up.
• Utilize  Athenahealth to manage patient information, appointments, and other front-office functions.
• Maintain accurate patient records while following office procedures and confidentiality requirements.
• Ensure the front office and waiting areas remain clean, organized, and professional.
• Assist with general administrative and clerical duties as needed.
• Work collaboratively with physicians, clinical staff, and other team members to support efficient office operations.

Qualifications

• 1–2 years of experience in a front desk, receptionist, or administrative role, preferably in a medical or healthcare setting.
• Previous Athenahealth experience is required.
• Experience with patient check-in/check-out, appointment scheduling, and collecting copays is preferred.
• Strong customer service and communication skills.
• Ability to handle cash and accurately process payments using a POS system.
• Excellent organizational skills and attention to detail.
• Dependable, punctual, and reliable with a strong work ethic.
• Ability to multitask and work efficiently in a fast-paced environment.
• Bilingual skills are preferred.
• Must be available to work  one Saturday per month .

Ideal Candidate

The ideal candidate is dependable, personable, and organized, with the ability to make patients feel comfortable while keeping front-office operations running smoothly. This is a great opportunity for someone with medical front-office experience who enjoys working directly with patients and being an important part of a healthcare team.