HR Representative

CAREL USA, INC. HR REPRESENTATIVE

We create products that deliver energy savings and minimize environmental impact through the use of advanced technologies and tailored services.

CAREL USA, Inc. is an innovative, high-tech company that offers professional development and skills enhancement opportunities, both nationally and internationally working for CAREL means taking an active role in building the company's success, and enjoying a professional experience that involves developing a spirit of initiative, a sense of responsibility and an aptitude to work within multicultural and change-oriented environment.

Founded in 1973, CAREL is a world leader in control solutions for air-conditioning, refrigeration and heating, and systems for humidification and evaporative cooling. We design our products to bring energy savings and reduce the environmental impact of machinery and systems. Our solutions are used in commercial, industrial and residential applications.

Specifically, we have operations in the Americas (North, Central, and South), Asia Pacific, Africa and Europe; we have 18 fully-owned subsidiaries and 7 production sites, in addition to partners and distributors in a further 75 countries.

Our mission of high-efficiency solutions summarizes the model that CAREL has adopted, both the starting point and the final objective that enclose the entire process, from conception to production and marketing of our systems. Research, innovation, and technology are the keys to our success: for more than forty years, customer needs have been at the center of our design work, so as to offer elements of differentiation in terms of both functions and appearance.

Carel offers great medical, dental, and vision, and life insurance benefits, vacation, sick and personal time, along with a 401k plan.

The HR Representative (HR Rep) is responsible for performing HR-related duties at a professional level while partnering closely with the HR Manager and Sr. HRBP to support assigned business units and geographic regions. This role serves as an operational partner to leadership, supporting talent acquisition, employee relations, workforce planning, compliance, performance management, and HR operational excellence.

Business Partnership & Organizational Support

• Serve as an operational HR partner to assigned departments by conducting regular meetings to understand business needs, workforce challenges, and operational priorities.
• Provide guidance to leadership on workforce staffing, employee career pathing and development, compensation, and performance management.

Talent Acquisition & Temporary Workforce Management

• Lead full-cycle recruiting activities, including sourcing, screening, interviewing, selection, and offer management for assigned roles.
• Partner with hiring managers to define job requirements, candidate profiles, and effective sourcing strategies.
• Manage job postings, applicant pipelines, and recruiting processes to ensure timely hiring outcomes.
• Coordinate temporary staffing needs, including agency engagement, onboarding, assignment management, performance tracking, and offboarding.
• Ensure compliance with internal hiring policies and applicable employment laws throughout the recruitment process.
• Support workforce planning and talent pipeline development to meet current and future business needs.

Employee Relations & Engagement

• Promote a positive employee relations environment through consistent application and interpretation of HR policies, procedures, and programs.
• Conduct employee relations investigations, counseling, and conflict resolution; recommend appropriate corrective actions.
• Support engagement initiatives, including onboarding, recognition programs, and engagement surveys.
• Manage recognition programs
• Foster an inclusive environment by participating in the planning and execution of employee-focused events

Talent Management & Workforce Planning

• Support retention strategies and succession planning processes aligned with organizational objectives.
• Conducts exit interview processes; analyzes trends and provides actionable insights to management.

Performance, Training & Compensation

• Administer performance management processes, including goal setting and performance appraisals.
• Coordinate training and development programs to support employee growth and organizational capability.
• Support compensation programs to ensure internal equity and market competitiveness.

Organizational Structure & Job Design

• Maintain and update job descriptions and organizational role structures to reflect business needs and alignment.
• Manages career pathing designed to provide production employee development and advancement opportunities.

HR Operations & Compliance

• Maintain accurate and compliant HR records, including personnel files and HRIS data for assigned client groups.
• Ensure compliance with federal, state, and local employment laws through monitoring, investigation, and reporting.

Global Mobility & International Support

• Assist with expatriate assignments and international HR coordination, ensuring compliance and employee support.

Travel & Cross-Site Support

• Travel periodically to headquarters and branch locations to support HR initiatives and ensure alignment across sites.

Qualifications

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, or related field required.
• 2-5 years of HR experience.
• Knowledge of HR disciplines, including employee relations, compensation, organizational development, and employment law.

Other Skills

• Familiarity with Lean principles and value stream organizational models preferred.
• Knowledge of payroll, benefits administration, LOA, and workers' compensation processes.

Language Skills

• Strong verbal and written communication skills required.
• Bilingual Spanish is preferred.

Computer Skills

• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Experience with ADP Workforce Now or similar HRIS/payroll systems.

Competencies

• Interpersonal Skills: Maintains confidentiality, resolves conflict constructively, and controls emotions.
• Communication: Communicates clearly and effectively in all situations.
• Change Management: Supports change initiatives and helps drive adoption.
• Organizational Support: Ensures compliance with policies and organizational objectives.
• Strategic Thinking: Aligns HR initiatives with business strategy and operational goals.

Certifications

• SHRM Certification preferred

Physical Demands & Work Environment

• Regular use of hands, talking, hearing, walking, and sitting.
• Occasional lifting of up to 25 pounds.
• Ability to support multiple shifts as required.
• Minimal noise environment.
• Reasonable accommodations may be made to enable individuals with disabilities.