Business Development Representative

Job Description

Job Description

Company Description

Nexthink is the leader in digital employee experience (DEX) management software. The company provides IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

With over 20 years of product innovation, we're now in the most exciting chapter of our journey: becoming an AI-native company and expanding the value we deliver to enterprise and public sector customers. As Nexthink grows its government cloud capabilities, our ability to operate disciplined, compliant, customer-ready federal programs will be essential to opening new markets and earning trust with agencies, partners, auditors, and regulated customers.

Job Description

Launch your SaaS sales career at Nexthink

At Nexthink, we are redefining the future of the employee Digital Experience. Our platform helps some of the world’s largest organizations understand and improve how employees experience technology every day.

We are growing our Business Development team in Boston because our current BDRs are being promoted into the next step of their sales careers as Client Specialists. That is exactly how this role is designed to work: come in, learn the craft, build your sales foundation, and develop toward inside sales and enterprise selling.

This is not just an entry-level sales role. It is a career accelerator for people who are hungry to learn, willing to be coached, excited to work hard, and ready to build something meaningful."

The Opportunity

As a BDR, you will be assigned to a territory and partner closely with Account Executives, Marketing, and Sales leadership to create new pipeline. You will research target accounts, identify the right people to engage, personalize outreach, qualify interest, and create high-quality sales opportunities.

You will learn how enterprise software sales works from the ground up: prospecting, territory planning, messaging, discovery, objection handling, account strategy, and pipeline generation. You will also receive structured coaching, onboarding, enablement, and exposure to experienced sellers who can help you grow.

The best BDRs at Nexthink treat their territory like their own business. They know their numbers, own their process, ask great questions, learn quickly from feedback, and bring energy to the team every day.

What You’ll Do

• Build qualified pipeline by researching and engaging target accounts in your assigned territory.
• Partner with Account Executives to identify priority accounts, personas, and outreach strategies.
• Use email, phone, LinkedIn, events, and sales tools to connect with IT and business leaders.
• Qualify inbound and outbound leads and convert them into sales opportunities.
• Clearly communicate Nexthink’s value proposition to technical and non-technical audiences.
• Track activity, prospecting progress, and pipeline contribution in Salesforce and other sales systems.
• Participate in sales meetings, forecast discussions, campaign planning, and territory reviews.
• Learn from top-performing BDRs, Account Executives, Client Specialists, and sales leaders.
• Use coaching, call reviews, role plays, and feedback to continuously improve your sales skills.
• Build the foundation to progress into future roles such as Client Specialist, Inside Sales, or Account Executive.

Qualifications

• Strong interest in SaaS, enterprise technology, sales, or business development.
• Excellent written and verbal communication skills.
• High energy, curiosity, humility, and a growth mindset.
• Strong organization and time-management skills.
• Comfort working toward measurable goals and activity targets.
• Ability to work independently while staying closely aligned with your territory team.
• Willingness to make calls, write personalized outreach, ask questions, and learn from feedback.
• Prior experience in BDR/SDR, sales, recruiting, fundraising, customer service, hospitality, real estate, or another high-activity customer-facing role is a plus.
• Bachelor’s degree or equivalent practical experience.

Great Experience Could Include

• Outbound prospecting, cold calling, or sales development.
• Recruiting, agency work, fundraising, alumni calling, door-to-door sales, real estate, automotive sales, or other roles requiring persistence and persuasion.
• Experience owning metrics such as calls, emails, meetings booked, conversion rates, pipeline generated, quota attainment, or revenue impact.
• Internships, campus leadership, athletics, volunteer work, or other examples of initiative, resilience, and commitment.

Why Nexthink

• Real internal promotion path: many BDRs have advanced into Client Specialist and other sales roles.
• Structured training, enablement, coaching, and onboarding.
• Exposure to experienced Account Executives, sales leaders, and cross-functional teams.
• Opportunity to own a territory and build real enterprise sales skills.
• Strong team culture with recognition, collaboration, and healthy competition.
• A category-leading product solving a meaningful problem for enterprise customers.
• A stable, growing company with global scale and continued market opportunity.

Career Growth

The BDR role is built to prepare you for the next step in your sales career. You will spend your first months building a strong foundation and over the next year: learning Nexthink, mastering the BDR motion, developing consistency, and proving you can create quality pipeline.

The base salary for this role is $68,480 with a total on-target earnings (OTE) range of $84,000+ with opportunity to earn additional commissions. You'll also be part of our broader total rewards package — including benefits tailored to where you live and how you work best.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans.  Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan.  We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. 

In addition, we offer: 

• ️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
• Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
• Free access to professional training platforms to explore your interests and enhance your skills.
• Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
• Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
• Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills . The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.