Customer Service Rep - eCommerce

SomethingInked

eCommerce Customer Service Representative

The eCommerce Customer Service Representative will assist the Director of eCommerce & Web Services with day-to-day activities mainly associated with communicating directly with online customers via email regarding their online order and/or the web stores and their associated products in a kind, professional, and timely manner.

Essential Duties and Responsibilities:

Replying to customer message inquiries for our clients' online stores
Online order management specifically in regards to refunds, exchanges, and order edits
Group emailing order updates
Staying aware of new product launches and inventory statuses
Representing the company and our clients' companies in a kind, professional, and timely manner
Work with internal teams to accomplish customer service goals via eCommerce
Work with clients to manage brand reputations
Following company guidelines to help streamline ecommerce customer service processes from start to finish

Requirements:

Typing, spelling, grammar, and a positive attitude!
Working knowledge of Google Suite, specifically Gmail, Google Sheets and/or Excel
Can work in a fast-paced environment
Detail oriented
Self motivated and can work independently and with a team

Preferred but not required:

Experience using Zendesk or similar customer service software
Experience using Shopify or similar ecommerce software
Experience using Shipstation or a similar shipping/fulfillment software

SomethingInked

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Customer Service Rep - eCommerce in Nashville, TN vacancy

Sales Associate, Part-Time - The Arcade
...this job for you? The Sales Associate is a key member of our customer service team who will exude energy that is upbeat and contagious.... ...provide a seamless customer experience between retail stores and ecommerce platforms. Adept with technology and apps. Strong...
Suggested
Part time
Night shift
Faherty Brand
Nashville, TN
21 hours ago
Sales Associate
...footwear and accessories designed to help its customers move through a full life with ease. The... ...over 200 stores nationwide and a robust ecommerce platform. J.Jill is headquartered... ...with customers by providing personalized service and styling advice. Assist customers...
Suggested
Hourly pay
Part time
Local area
Immediate start
Flexible hours
Afternoon shift
J. Jill
Nashville, TN
4 days ago
Sales Associate
$10 - $12 per hour
...Associate role ensures every single Range USA customer is provided the assistance and knowledge... ...pride in accuracy and credibility Service put others above ourselves Key... ...and industry news. When acting as an ecommerce picker, the pickup dashboard must be checked...
Suggested
Hourly pay
Part time
Flexible hours
Night shift
Range USA
Goodlettsville, TN
11 hours ago
Mattel Retail Team Associate - North Nashville, TN 37031
$16 per hour
...in the marketplace. We are the best full-service organization in the industry! Job... ...About You: Merchandising, retail or customer service experience (preferred, but not required... ...with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel...
Suggested
Hourly pay
Temporary work
Part time
Seasonal work
Local area
Flexible hours
Weekday work
Mattel, Inc.
Nashville, TN
21 hours ago
Customer Service Rep
$17 per hour
...professional looking for exciting work? If so, join our office team at Nashville Toyota North in Nashville, TN as a full-time Customer Service Rep!WE ARE AN ESTABLISHED COMPANY THAT VALUES OUR TEAMWe pay our Customer Service Reps a competitive starting wage of $17/hour....
Suggested
Full time
Temporary work
Work at office
Monday to Friday
Day shift
Nashville Toyota North
Madison, TN
10 days ago
Customer Service Rep
...Job Description Job Description Description PRIMARY FUNCTION: Provide full customer account management regarding products and services, including pricing, availability, and shipping information. Serves as a primary point of contact for customers and responds thoroughly...
Work at office
The Viking Group
Nashville, TN
7 days ago
Part Time Sales Specialist
...daily personal goals and strive to reach every day Maintain visual brand standards at all times Act as a style advisor to every customer that walks through the door Enjoy the sun (as always)! Qualifications and Skills Advanced knowledge of fashion trends...
Part time
Local area
Flexible hours
Krewe Eyewear
Nashville, TN
21 hours ago
Customer Service Rep
...Account Management: Handle a mix of national and local accounts, fostering strong relationships with customers via email and telephone communication. Service Excellence: Strive for perfection in customer service delivery and proactively address any service issues...
Work at office
Local area
Western Express
Nashville, TN
2 days ago
E-Store Shipping Assistant- Le Labo - Part Time - Nashville, TN
$13.48 - $22.46 per hour
...expectations.Process orders received through the ecommerce platform. Pick, prepare, and pack orders... ...meet business targets and exceed customer order expectations.Effectively manage... ...sexual orientation, marital status, military service and veteran status, physical or mental...
Hourly pay
Temporary work
Part time
Local area
Shift work
Este Lauder
Nashville, TN
1 day ago
Customer Service Sales Brand Rep (Entry Level | Immediate Hire)
$800 - $1,200 per week
...| Weekly Pay Kulia is hiring Brand Reps to join our growing Nashville Sales Promotions... ...campaigns, commercial campaigns, and customer acquisition programs. During training, we... ...about nonprofit campaigns and services Answer questions and help people get signed...
Weekly pay
Immediate start
Kulia
Nashville, TN
12 days ago
Bilingual Customer Service Rep.
...manner. This position plays a fundamental role in the quality of service that is provided to our clients/passengers. CSRs are... ...phone lines, providing answers for general inquiries, and handling customer complaints. In some locations CSR will also perform Station Attendant...
Tornado Bus Company
Nashville, TN
2 days ago
Remote Bilingual Customer Service Rep (Spanish/English)
TEKsystems is hiring Bilingual Customer Service Representatives fluent in Spanish and English for a fully remote role supporting utility and gas bill payments. This contract-to-hire opportunity offers a remote work environment and the chance to gain call center experience...
Remote job
Contract work
TEKsystems
Nashville, TN
21 hours ago
Part Time Sales Specialist
...daily personal goals and strive to reach every day Maintain visual brand standards at all times Act as a style advisor to every customer that walks through the door Enjoy the sun (as always)! Qualifications and Skills Advanced knowledge of fashion trends and...
Part time
Local area
Flexible hours
KREWE du optic
Nashville, TN
21 hours ago
Remote Inbound Sales Representative
...OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...
Full time
Contract work
Temporary work
Work experience placement
Casual work
Work at office
Local area
Remote work
MCI Military Recruitment
Nashville, TN
1 day ago
Spa Sales Coordinator
$100k
...an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Spa Sales Coordinator... ...expanding our client base, and ensuring the success of our spa services. Key Responsibilities: Promote and sell spa services,...
Base plus commission
Full time
Weekend work
Dermafix Spa
Nashville, TN
2 days ago
Sales Administrator
...calls and direct to appropriate party Assist the sales and service teams as needed with required documentation Prepare vehicle... ...Experience: High school diploma or GED required Excellent customer service skills and experience required Solid verbal, written...
Work at office
Monday to Friday
Flexible hours
MobilityWorks
Madison, TN
3 days ago
Entry-Level Political Call Center Representative (Republican)
...OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...
Full time
Contract work
Temporary work
Work experience placement
Casual work
Work at office
Local area
Remote work
Work from home
Shift work
MCI Careers
Nashville, TN
3 days ago
Onsite, Total Case Specialist, Kia Care (Customer Service Rep)
$16.5 per hour
...passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them...
Hourly pay
Full time
Live in
Currently hiring
Work at office
Monday to Friday
Flexible hours
Shift work
Afternoon shift
Agero, Inc.
Nashville, TN
1 day ago
Remote Call Center Customer Service Representative
...OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...
Remote job
Full time
Contract work
Temporary work
Casual work
Work at office
Local area
Home office
Shift work
Afternoon shift
MCI
Nashville, TN
21 hours ago
Office Administrator
...and Federal confidentiality rules and laws. The ability to interact with and invoice clients and accept payments upon the day of service. Maintaining proper accounting of cash drawer and petty cash reserves. Demonstrating proficiency in Medical Billing/...
Full time
Work at office
Local area
Monday to Friday
The Renfrew Center
Brentwood, TN
21 hours ago
Office Administrator
...further notice, effective Mon 3/16/20, Preferred Sales, Inc. (PSI) has suspended all sales travel and face-to-face meetings with customers or suppliers. PSI, with a business-as-usual mindset, will be supporting it's sales staff now working-from-home and follow guidance...
Full time
Work at office
Work from home
Dm Consult
Nashville, TN
21 hours ago
Office Clerk
$40k - $44k
...Entertainment Travel Associates , we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover...
Full time
Work at office
Entertainment Travel Associates
Nashville, TN
21 hours ago
Sales Coordinator
$18 - $22 per hour
...departments stay organized and providing excellent internal and external service, keep reading. The Role As a Sales Admin Coordinator, you... ...daily administrative tasks, documentation, communication, and customer service. You help ensure the sales office runs smoothly so the...
Hourly pay
Work at office
Dimension Hospitality, LLC
Nashville, TN
21 hours ago
Inside Sales Coordinator
...a rewarding career! Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services. Essential Job Duties Provide...
Daily paid
Temporary work
Part time
Night shift
LKQ
Nashville, TN
4 days ago
Sales Coordinator
Job Category : Sales & Marketing Requisition Number : SALES019657 Posted : September 1, 2026 Full-Time Locations Showing 1 location Description What You'll Do: As the Sales Coordinator, you will have the pivotal role of supporting the daily operations of the sales team...
Full time
Work at office
Night shift
PM Hotel Group
Nashville, TN
1 day ago
Sales Appointment Coordinator
$75k
..., we are building more than a company, we are building a standard. Our vision is centered on delivering meaningful impact for our customers and communities while raising the bar on performance, integrity, and innovation. We believe high-performing sales teams start with...
Hourly pay
Full time
Part time
Flexible hours
Weekend work
Afternoon shift
Weekday work
Pinnacle Home Improvements
Nashville, TN
1 day ago
Sales Coordinator
...group bookings, events, meetings, and sales documents Maintain accurate records, files, and communication notes Provide excellent service to clients, guests, and internal departments Support the coordination between sales, front desk, banquets, housekeeping, and operations...
Embassy Suites Nashville at Vanderbilt Hilton
Nashville, TN
3 days ago
Sales Coordinator
...comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day... ..., while maintaining a calm and welcoming demeanor. • Customer service oriented with a desire to create memorable guest experiences...
Work at office
Immediate start
Shift work
Night shift
Omni Hotels
Nashville, TN
1 day ago
SALES COORDINATOR
$18 - $22 per hour
...departments stay organized and providing excellent internal and external service, keep reading. The Role As a Sales Admin Coordinator, you... ...daily administrative tasks, documentation, communication, and customer service. You help ensure the sales office runs smoothly so the...
Hourly pay
Full time
Work at office
Shift work
Dimension Hospitality
Nashville, TN
3 days ago
Dental Office Front Desk Assistant
...office duties and administrative tasks. Maintain a clean, organized, and efficient front desk area. Provide outstanding customer service to ensure a positive patient experience. Qualifications Fluent in both English and Spanish (required). Excellent verbal...
Work at office
Madison Dental Works PLLC
Madison, TN
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Rep - eCommerce. Be the first to apply!