IT Systems Coordinator/Assistant

Job Description

Job Description

Job Title: IT Systems Coordinator/Assistant
Full Time | Meriden, CT – (in-person)
Pay: Varies on Experience
Schedule: Monday – Friday, 8:00 am – 4:30 pm

Carabetta Companies is seeking an IT Systems Coordinator/Assistant to support the Director of IT in maintaining and optimizing our technology infrastructure and enterprise systems, including Yardi Administration. This role plays a key part in supporting a property management environment, ensuring systems, applications, and sites operate efficiently across the organization. Responsibilities include hardware and software lifecycle management, system administration, vendor coordination, and end-user support. The ideal candidate is proactive, technically skilled, and experienced in supporting business-critical applications within a multi-site environment.

Key Responsibilities

Responsibilities include but are not limited to:

• Maintain, test, and deploy new hardware and software across the organization
• Administer and manage Active Directory, user accounts, and server-related needs
• Monitor system performance and ensure all sites remain fully operational
• Provide remote technical support and troubleshoot system, network, and hardware issues to end user and executives including workstations and mobile devices
• Travel to company sites as needed to resolve technical issues and perform on-site support
• Repair and maintain IT-related hardware, including diagnosing and resolving equipment failures
• Perform routine maintenance, updates, and upgrades on all IT equipment and systems
• Run software maintenance tasks, patches, and system updates to ensure security and performance
• Maintain accurate inventory of IT assets, including tracking, auditing, and lifecycle management
• Monitor and manage IT equipment to ensure reliability and security
• Research, evaluate, and recommend new technologies to improve efficiency and performance
• Assist in implementing new systems, tools, and infrastructure improvements
• Work with third-party vendors and service providers (e.g., website platforms, payroll systems, and software support teams) to resolve issues and manage services
• Website Development

Yardi System Responsibilities

• Maintain working knowledge of Yardi systems and functionality
• Troubleshoot and resolve Yardi system issues, including user access, data integrity, and operational errors
• Build, configure, and manage a complex, mixed property portfolio within Yardi
• Support integrations and ensure system accuracy across properties and departments
• Help implement and maintain new Yardi technologies
• Serve as a liaison between IT and operations teams for Yardi-related initiatives
• Knowledge of RentCafe administration and management

Qualifications

• Bachelor’s degree in Information Technology, Business Systems, or related field (or equivalent experience)
• Experience in supporting or administering Yardi systems is required
• Experience in property management or real estate technology environments is required
• Experience with Active Directory and basic server administration
• Strong troubleshooting skills across hardware, software, and enterprise applications
• Ability to manage multiple priorities and work across different locations
• Strong organizational, reporting, and documentation skills
• Ability to work with external vendors and technical support teams
• Travel to sites as needed for technical support or training of systems
• Familiarity with network infrastructure and security best practices
• Experience with system integrations and database management
• Previous experience supporting multi-site operations and end users

At The Carabetta Companies, we hold ourselves to high standards and seek team members who share our commitment to excellence. When you join us, you become part of a motivated, hard-working group of professionals—our Carabetta “extended family.”

If you’re a IT wiz with experience in Yardi, we’d love to hear from you. Apply today!