Service Writer

Service WriterStart your new career as a Service Writer with MAU at a leading automotive service provider in Peachtree City, GA. As a Service Writer, you will be the vital link between customers and technicians, managing the service process from intake to vehicle delivery while ensuring top-tier customer satisfaction.What We Offer:Competitive pay: $20.62–$27.59 per hourMonday–Friday, 8:00 AM–5:00 PM scheduleFirst shift, no weekendsTemp-to-hire opportunity with permanent placement after 520 hoursHealth, dental, and vision insurance401(k) planEmployee referral programWhat We're Looking For:3+ years of experience in a similar role preferredPrior experience as an automotive service writer/advisorAutomotive mechanical knowledge is a plusStrong communication and organizational skillsAbility to multitask in a fast-paced environmentProficiency with shop management software (e.g., Tekmetric)ASE certification is a bonusCustomer-focused with problem-solving abilityProfessional appearance and team-oriented mindsetWhat You'll Do as a Service Writer:Greet customers promptly and professionallyAccurately document vehicle issues based on customer inputPrepare clear and detailed repair orders for techniciansProvide estimates and explain recommended servicesSchedule service appointments and manage workflowKeep customers updated on repair progress and timelinesReview completed work for accuracy before deliveryMaintain accurate service records and documentationBuild trust and long-term customer relationships