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Technical Product Manager

eTeam Inc

Technical Product ManagerThe Technical Product Manager (TPM) is part of an agile journey team and partners with the Business Line Product Manager to define success, measure outcomes, and deliver prioritized digital capabilities. This role translates business objectives into technical requirements and coordinates delivery across engineering, architecture, UX, and partner teams. This role supports a single product focused on Digital Profile Management for credit and debit card clients.Key ResponsibilitiesDrive delivery of digital profile management capabilities that strengthen client security and improve the servicing experience for credit and debit card clients.Lead enhancements to: Verify and maintain accurate client contact informationSimplify digital enrollment experiencesReplace vendor?based OTP solutions with secure, bank?managed authentication methodsPartner with the Product Manager to define success metrics, track outcomes, and align delivery to OKRs.Ensure solutions balance strong security controls with a seamless client experience.Core TPM ResponsibilitiesTranslate business epics into detailed technical stories with clear acceptance criteria.Manage backlog readiness, refinement, and prioritization.Collaborate with architects and engineers on solution design and delivery.Coordinate dependencies across teams and platforms.Validate end?to?end functionality prior to release.Support release readiness and Go / No?Go activities.Act as a technical liaison across partner teams.Required Skills & ExperienceStrong experience with credit and debit card servicing platforms and processes.Experience working within Agile / Scrum teams.Experience delivering digital identity, authentication, or client security capabilities.Strong analytical and problem?solving skills.Ability to manage complex, security?focused initiatives.Strong written and verbal communication skills.Experience with HOGAN ICS or credit card CRMsNice to HaveExperience in financial services or other regulated industries.Systems analysis or technical product ownership background.Experience supporting digital profile, enrollment, or account servicing journeys.

Vacancy posted 3 days ago
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