Events Manager

Project Manager (PJM)The Project Manager (PJM) is responsible for effectively managing projects and leading, guiding, and consulting clients. The PJM supports the Program Manager in operational planning of programs, manages multiple aspects on programs, and acts as the secondary client contact. Additionally, the PJM may be responsible for coordination of site inspection planning and ancillary meeting management.This position is hybrid with 2 days in your local office, Schaumburg, IL – Appleton, WIClientFunctions as secondary client contact and works diligently to develop a strong relationship with internal and client teamsConsults with client to determine goals, needs, objectives, expectations, and budget of the program under the leadership of the Program Manager; ability to lead, guide, and consult the clientIs a resource to the client for program development; functions as an essential part of the team by managing projects involved in the planning processBuilds valuable knowledge about the industry to provide the client with creative and compelling conceptsAssess the style of the client and their preferred communication mode and adapts accordinglySchedules, facilitates, and creates required documentation for client planning calls and debrief meetings to evaluate program resultsProgram OperationsSupport program logistics which may include site selection, room sets, audio visual, food & beverage, entertainment, décor, signage, exhibits/tradeshows, etc.Manages gift and communication campaigns/mailers against pre-set budget from program design through fulfillmentIs responsible for production and quality check of all written attendee communication pieces for website, confirmation letters, mailings, etc. using both internal and external resourcesAssists in the development of program specification documents to ensure operational details are provided to the on-site teamFiles, updates, and maintains all information in SharePoint program folders during pre-program planning and post program debriefPrepares staff uniforms, program documents, and travel staff information for on-siteFacilitates printing and shipping for programs from office warehouseIs accountable for successful project outcomes, which can include travel to execute projectBudget and Financial ManagementProcess contracts, invoices, expenses, and check requestsProvide client/Program Manager with accurate budget estimates per-event and ensure post-event billing reflects these estimatesProvides final billing reconciliation and supporting documents for applicable projectsAssists with cost-savings, billing, invoicing, and profitabilityAssist with tracking and reconciling all expenses, ensuring expenses are within budgetLeadershipSeek feedback, absorb, and act in the spirit of continuous personal developmentBe a sought-after partner by building trust with clients, internal team, and external partnersEstablishes, communicates, and monitors all timelines and budget parametersWorks with all internal departments (as applicable per program) for the successful execution of the projects, such as: Travel Services, Creative Services, Technology Services, Registration Services, Merchandise, and FinanceGathers, shares, and applies learnings for continuous process improvementCan adapt and work successfully with any client, partner, and programPerforms other duties as assigned.Working ConditionsAbility and willingness to work extended workdays and possible weekendsAccessible during acceptable working hours identified per project/programTravel may be required to oversee projects through executionFrequent use of a computer and other office equipmentAbility to lift 20 lbs.Frequent sitting, standing, and walkingAbility to adhere to hybrid office policyBachelor's Degree, preferably in Business, Hospitality, Event Planning, or a combination of education and work experience required, preferably in event planningProficiency in Microsoft Word, Excel, and PowerPointKnowledgeable in Microsoft Teams, SharePoint, One Drive, Zoom and other collaboration toolsMust be able to behave in a manner that reflects our organization's Vision and Core BeliefsMust possess excellent interpersonal skills to be able to provide superior customer service and client consultation from the spirit to serve others; be able to work cross-functionally and develop strong and positive internal and external relationships, and be a strong team playerMust possess excellent organizational and project management skills, ability to prioritize, detail orientation, and the ability to manage multiple customers and projects simultaneously with strict timelines/deadlinesMust possess strong verbal and written communication skillsMust possess proven leadership skills to lead a team and mentor other rolesMust be able to actively listen, have the capability to instill confidence in clients and colleagues and present information with confidenceMust possess self-awareness to understand their own strengths and weakness and how their behavior impacts othersMust be professional in behavior with clients, suppliers, and colleaguesMust be a creative thinker with the ability to gather and analyze information and skillfully conceptualize solutions that go beyond the obvious pathsMust model a positive, solution-based approach and be flexible and open to change to adopt to different client stylesMust be able to work autonomously, while thriving in a team environmentMust be able to maintain confidentiality