Clinic Manager

The Role The Clinic Manager is the clinical and operational leader of an Early STEPS clinic. You will set the tone for the building: making sure every client receives high-quality, ethical ABA services, every technician feels supported and knows what is expected, and the day-to-day operations of the clinic run smoothly. This is a hands-on leadership role for a BCBA who enjoys both direct clinical work and building a strong team culture. You will carry a reduced billable caseload and dedicate the remainder of your time to supervision, staff development, scheduling oversight, family partnership, and clinic operations, with the backing of a Clinic Coordinator, Lead RBTs, and a centralized administrative team. What You Will Do Clinical Leadership Carry a billable caseload of approximately 20 hours per week (typically four to five clients) while leading the clinic. Provide clinical supervision and mentorship to RBTs, BCaBAs, and BCBAs working in the clinic. Support every client in the building, including clients whose primary BCBA is off-site, by monitoring progress, troubleshooting behavior, and helping adjust intervention strategies as needed. Oversee the curricula and assessment tools used in the clinic (for example, VB-MAPP and social skills programming) and ensure staff have access to them and are using them with fidelity. Ensure the clinic operates in full compliance with the BACB Ethics Code, state licensure requirements, and payer and regulatory standards. Team Development Plan and lead monthly Early STEPS staff meetings and ongoing training in ABA principles and best practices. Hold regular check-ins with Lead RBTs and POD Captains so everyone is aligned and issues are addressed early. Conduct performance evaluations for clinic RBTs, deliver clear and constructive feedback, and recommend pay adjustments in line with company guidelines. Assist in interviewing, hiring, and onboarding clinical staff. Partner with the Clinic Coordinator and HR to coach staff, address session note timeliness and attendance concerns, and implement performance improvement plans when needed. Promote a positive, collaborative work environment that reflects the STEPS mission and values. Scheduling and Operations Directly manage the Clinic Coordinator, meeting weekly to review clinic tasks, key performance indicators, and priorities. Oversee clinic schedules to ensure appropriate client-to-staff ratios, consistent morning and afternoon group programming, and thoughtful placement of new clients into peer groups (PODs). Review and approve non-billable time for clinic staff and ensure non-billable hours are used purposefully. Monitor session note completion and follow the company process for addressing unverified or overdue sessions. Oversee the clinic budget, keep supplies stocked, and fulfill weekly material requests from treating BCBAs. Communicate with the administrative team through shared project management boards for client, staffing, and operational updates. Family Partnership Welcome new families into the clinic, coordinate a smooth start for each new client, and make sure the clinical team is prepared to support them from day one. Collaborate with caregivers, schools, and other professionals to support client goals. Communicate clinic policies (such as illness and food policies) to families and staff in partnership with the administrative team. Clinic Environment and Safety Oversee the physical upkeep of the clinic, including submitting maintenance tickets, coordinating repairs with property management and vendors, and ensuring the building meets fire and safety codes. Serve as the first point of contact for building and facility concerns, escalating to leadership when needed. What We Are Looking For Board Certified Behavior Analyst (BCBA) in good standing with the BACB, and licensed or license-eligible in the state of practice. Master’s degree in Applied Behavior Analysis, Psychology, Education, or a related field. At least three years of experience delivering ABA services; prior leadership, supervisory, or management experience strongly preferred. Deep working knowledge of ABA principles, behavioral interventions, skill acquisition programming, and data collection and analysis. Proven ability to lead, organize, and communicate clearly with technicians, colleagues, and families. Comfort with electronic health record and practice management systems used in ABA settings. Collaborative approach and the ability to work well within a multidisciplinary team. Strong problem-solving and decision-making skills, with the judgment to handle sensitive staff and client situations professionally. Work Environment Primarily based in the clinic, with occasional in-home or school-based visits. Some travel may be required for staff training, community outreach, or client services. A flexible schedule is needed to meet the needs of clients and the clinic. #J-18808-Ljbffr steps peritaciones sl