Account Manager

Benefits 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Overview We are seeking an experienced and licensed Property & Casualty Insurance Agent to join our dynamic team. The ideal candidate will bring a strong background in insurance sales, client relationship management, and policy servicing. This role requires a proactive, customer-focused professional who thrives in an environment that is passionate about helping individuals protect their assets, in a supportive team environment. Duties Build and maintain strong relationships with existing clients to ensure satisfaction and policy renewals. Assess client needs and recommend appropriate P&C insurance products. Provide excellent customer service by addressing client needs and concerns promptly. Prepare quotes, explain coverage options, and assist clients in selecting suitable policies. Process applications, endorsements, renewals, and cancellations accurately and efficiently. Build and maintain client relationships by addressing inquiries, resolving issues, and providing ongoing policy support. Maintain accurate records of client interactions, policy details, and communications. Collaborate with team members to enhance customer support services. Active Property & Casualty (P&C) insurance license. Qualifications Minimum 2+ years of experience in a customer-facing role. Active Property & Casualty (P&C) insurance license. Skills Excellent communication and interpersonal skills to engage clients and team members. Strong computer literacy with experience in data entry. Excellent organizational skills with the ability to manage multiple tasks simultaneously. Assist clients with day-to-day requests, such as making a payment, making a change on their policies, completing requests, etc. Previous experience with Applied EPIC management system is a plus but not required. Demonstrated clerical experience with attention to detail in all tasks performed. Strong phone etiquette and customer service skills to foster positive client interactions. Experience with multiple carriers and comparative rating systems. Job Type: Full-time #J-18808-Ljbffr Mason Insurance Agency Inc