Valet Coordinator - Phoenix, AZ

Valet Parking Coordinator

Parking Management Company (PMC) is hiring a dependable and service-focused Valet Parking Coordinator to help lead daily valet operations throughout the city.

You will coordinate vehicle flow, supervise valet attendants, assist guests, and support the Account Manager in maintaining a safe, organized, and professional operation. This position is ideal for someone with strong leadership and customer-service skills who enjoys working in a fast-paced hospitality environment.

What You'll Do

• Help supervise daily valet operations and employee performance.
• Coordinate vehicle flow, traffic control, key organization, and staging areas.
• Assign responsibilities and provide clear direction to valet attendants.
• Lead pre-shift meetings and communicate operational updates.
• Monitor attendance, breaks, schedules, uniforms, and grooming standards.
• Coach employees and promote teamwork, accountability, and professional service.
• Assist guests and resolve questions, concerns, or service issues.
• Monitor safe driving, vehicle handling, and key-control procedures.
• Complete incident reports and document vehicle-related concerns promptly.
• Set up valet equipment and ensure supplies are stocked and organized.
• Assist with reviewing time punches, tips, payroll information, and vehicle counts.
• Communicate staffing, safety, and operational concerns to management.

What We're Looking For

• Valid driver's license and reliable transportation.
• No more than three moving violations within the past three years.
• Ability to pass applicable background and motor vehicle record checks.
• At least one year of coordinatory, hospitality, valet parking, or customer-service experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Professional appearance and dependable attendance.
• Ability to remain calm and make sound decisions in a busy environment.
• Ability to coach employees and reinforce performance expectations.
• Availability to work assigned days, nights, weekends, or holidays.
• Ability to operate automatic and manual-transmission vehicles when required.

A high school diploma or GED is preferred. Previous leadership experience in valet parking, hotels, restaurants, parking operations, or customer service is strongly preferred.

Physical Requirements

The essential functions of this position may require standing and walking for extended periods; running or moving quickly when appropriate and safe; frequently entering and exiting vehicles; bending, reaching, and using stairs; lifting or moving items weighing up to 50 pounds; and working outdoors in varying weather conditions.

Technology and Cell Phone Use

This position may require the use of a mobile phone for work-related communication or access to company applications. PMC will reimburse employees for necessary and reasonable business expenses, including required business use of a personal mobile phone, in accordance with company policy and applicable law. Company-issued equipment may be provided when applicable.

Compensation and Benefits

Benefits vary based on employment status, scheduled hours, plan eligibility, and the terms of the applicable benefit plans. Eligible employees may receive:

• Medical, dental, and vision insurance
• Supplemental life and critical-illness insurance
• 401(k) plan
• Paid time off
• Paid training
• Leadership-development opportunities
• Tuition assistance through Bellevue University
• Nationwide employee discounts through Perks at Work

Wage-and-Hour Compliance

This is a non-exempt position. PMC complies with applicable minimum-wage, overtime, meal-period, rest-period, and recordkeeping requirements. Employees will receive overtime and other required compensation in accordance with state and federal law.

PMC also maintains workers' compensation coverage as required by law.

At-Will Employment

Employment with PMC is at will. This means either PMC or the employee may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law.

Any introductory period does not change the at-will employment relationship or guarantee employment for a specific period.

Equal Employment Opportunity

PMC is an equal opportunity employer. Employment decisions are made without unlawful discrimination based on race, color, religion, religious creed, ancestry, national origin, citizenship status, age, sex, pregnancy, childbirth or related medical conditions, reproductive-health decision-making, gender, gender identity, gender expression, sexual orientation, marital status, military or veteran status, physical or mental disability, medical condition, genetic information, or any other status protected by applicable law.

This is a non-exempt position eligible for overtime compensation in accordance with applicable law.