Help Desk Manager: Lead IT Support & Automation
Dsg-108ea1e0
DSG is seeking a Help Desk Manager to lead and grow the Help Desk team, ensuring high-quality end-user support across the organization. The role focuses on standardizing processes, mentoring staff, and driving improvements in service delivery. Responsibilities include managing ticket lifecycles, escalations, and metrics while guiding automation initiatives and AI-enabled support tools. Standard business hours apply, with occasional variations based on business needs. #J-18808-Ljbffr Dsg-108ea1e0
Vacancy posted 1 day ago
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