Operations Manager

Job Description

Job Description

Payrate: $29.99 - $29.99/hr.

Summary:
We are seeking an experienced Operation Specialist who has experiences in the area of marketing, hospitality, and office operation.

This lead’s primary duties will consist of taking care of overall Onsite operation work for the Olympic program as well as looking
after the care of Olympic Office operation.
Also there will be a lot of basic research and preparting repors about Olympic preparations of various stakeholders, about LA, and
more as assigned. This role combines relationship managing, and programmatic management skills.

Key Responsibilities:

• Ticket Operations:

• Daily communications with LA28’s Ticketing Team & On Location Company with regard to ticket operations
• Tasks includes review of Ticket guide, Terms & Conditions, managing of purchase tickets, support payment process/invoicing,
• track and close out subsidiary inquires
• Will also manage CTP (Competition Ticket Portal) which is a system made by LA28 to manage tickets for Olympic Partners
• Managing the Ticket portals of LA28 & On Location
• Communications with Subidiaires answering their questions about ticketing, managing their costs, and hotel needs

• Management of Olympic Office:

• Daily management of the office includes, taking care of monthly payments, management of equipment, purchasing/organiziing
• suppliers, and other administrative duties to ensure material needs are met
• Preparing adhoc reports/documents as instructed

• Research: Monthly Olympic News, LA28 infrastructures:

• Prepare and share monthly news on LA28 matters including news from the IOC, LA28, USOPC and local partners. (in Korean+English)
• Fact finding about LA’s restaurants, events, and places of interest

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field
• 3-5 years of experience in Sports marketing/Marketing industry
• (Marketing Group of Sports Team, Sports Marketing Agency, Sponsorship team within a company, etc.)
• Strong knowledge of Hospitality (Including hotel operations, ticket operation)
• Exceptional Management skills, communication, reporting (mid reporting) and escalating
• Familiarity with consumer behavior trends and strategies to enhance brand preference

Skills:

• Exceptional relationship management and negotiation skills
• Experience of working in hospitality (hotels, restaurats,e tc)
• Strong event management and presentation skills to influence high-level audiences
• Must be fluent in Korean (language, reading/writing/speaking) and English
• Strong proficiency in MS Office Suite (Excel, Word, PowerPoint), AI Platform (not mandatory but it will be good asset)

Top skills:

• Exceptional relationship management and negotiation skills
• Strong event management and presentation skills to influence high-level audiences
• Must be fluent in Korean (language, reading/writing/speaking/typing) and English
• MS (PPT, Excel, Word), AI Platform (not mandatory but it will be good asset)

Pay Transparency:  The typical base pay for this role across the U.S. is: $29.99 - $29.99/hr . Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 

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