Executive Administrative Assistant

Executive Administrative Assistant

Division: Grand Hyatt Nashville

Description: The Executive Administrative Assistant in the organization and clerical duties of the General Manager's and Administrative Offices by functioning as the central contact for information specific to this department.

HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE

Politely and professionally answer the telephone and greets clients.

Maintain an organized professional-looking office environment.

Maintain an accurate and easy-to-use filing system for storing confidential documents.

Create and distribute reports necessary for the department(s).

Develop professional presentation materials, with guidance and utilizing available resources.

Respond to inquiries - inbound phone and written queries.

Conceptualize, draft and send well-constructed and professional correspondence and proposals.

Host property tours, familiarizing customers and potential customers with property features, products and services.

Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.

Responsible for all VIP guests initial contact and servicing VIP guest needs.

Must respond to all calls, emails and written communication within 24 hours, except on weekends.

May need to accompany hotel manager to meet and greet guest(s) at the airport and/ or in-town.

Work closely with Food and Beverage, Front Office, Housekeeping and Culinary departments to create and service guest amenities and gifts.

Provide administrative assistance for Executive committee members in the hotel.

Others duties as assigned.

ACADEMIC BACKGROUND

HS Diploma or equivalent

Minimum 2 years of Administrative Assistance or similar experience

Computer skills including word processing, spreadsheets, and brand property Management System(s).

Exercise excellent communication and listening skills.

Benefits

Medical, dental, and vision (HSA available)

Company-paid disability & life insurance

Employee Assistance Program

Supplemental benefits

401(k) with match

Employee discounts

Paid vacation & sick time

Hourly Rate: $25/ Hr

Position Requirements - Successful completion of a background check is required prior to employment.

Category - Administration

Location - Grand Hyatt Nashville 229

Full-Time/Part-Time - Full-Time

Shift - Days

Number of Openings - 1

EOE Statement - HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.