Business Office Manager

West Michigan | Grand Rapids Area
Full-Time | On-Site

Keep the business running. Keep the details tight. Help the community perform.

Cardinal Senior Living is looking for a Business Office Manager to support one of our West Michigan communities in the Grand Rapids area.

This is not a front-desk administrative role.

The Business Office Manager sits at the center of the community and helps keep the operation organized, accurate, and moving. You’ll support payroll, employee administration, recruiting activity, billing, documentation, and the day-to-day business processes that allow community leaders to focus on residents and performance.

If you’re the person who catches what others miss, follows through without being chased, and likes turning chaos into order, this role could be a strong fit.

You’ll probably love this role if you like to:

• Keep people, paperwork, and deadlines organized
• Own details that directly affect employees and residents
• Make sure payroll and employee information are accurate
• Help managers navigate day-to-day business and administrative processes
• Support recruiting and hiring activity at the community level
• Catch problems before they become bigger problems
• Work across multiple departments instead of staying in one lane
• Be the person others trust to get things done
• Work in a fast-moving environment where priorities can change quickly

What You’ll Own

As Business Office Manager, you’ll support the administrative and business functions of the community, including:

• Payroll preparation and timekeeping support
• Employee onboarding and personnel documentation
• Community-level recruiting and hiring administration
• HR and compliance-related recordkeeping
• Accounts payable and invoice processing
• Resident billing and business office support
• Employee files and required documentation
• Vendor and purchasing administration
• Reporting, spreadsheets, and operational tracking
• Front-office and administrative workflow
• Communication with employees, residents, families, vendors, and leadership

You’ll work closely with the Executive Director and department leaders to make sure the administrative side of the operation is accurate, timely, and disciplined.

What We’re Looking For

We’re looking for someone who is organized, dependable, comfortable with numbers, and confident working with people.

Ideally, you bring:

• Previous business office, payroll, HR, accounting, administrative, or office-management experience
• Strong attention to detail and follow-through
• Comfort working with payroll, invoices, spreadsheets, and employee documentation
• Strong computer skills, including Microsoft Office
• Ability to manage multiple deadlines and priorities
• Professional communication and customer-service skills
• Sound judgment and discretion with confidential information
• Ability to work independently while partnering closely with leadership

Senior living, healthcare, hospitality, property management, or another high-volume operating environment is preferred, but not required.

Experience with ADP or a similar HR/payroll system is a plus.

Why Cardinal?

At Cardinal Senior Living, our mission is to provide dignity, safety and care to our elderly residents.

That mission depends on strong operations behind the scenes.

Accurate payroll. Organized hiring. Reliable documentation. Disciplined processes. Clean follow-through.

The Business Office Manager is one of the people who makes all of that work.

If you like to bring order, support leaders, solve problems, and keep an operation running smoothly , we’d love to meet you.

Apply today to join Cardinal Senior Living in West Michigan.