Patient Experience Specialist

Overview This role is responsible for delivering an exceptional patient experience while managing front office operations in a clinical setting.

Responsibilities Greet and assist patients Schedule appointments and manage calendars Handle calls and patient inquiries Verify insurance and collect payments Maintain patient records and documentation Support clinical team coordination Qualifications 1+ year of medical front office experience Knowledge of insurance processes and billing Strong communication and multitasking skills Professional and patient-focused attitude

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$16 - $19 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.