IT Professional

Benefits Medical benefits available on day one (1) of your employment 10 paid holidays 3 paid personal days Great working environment Position Summary The IT Professional supports and maintains the technology infrastructure that drives manufacturing operations. This role ensures reliable network connectivity, system security, and production system uptime across office and shop floor environments. The ideal candidate understands the urgency of production operations and can troubleshoot issues quickly to minimize downtime. Job Description Provide technical support for office and production floor hardware, software, and network systems Maintain and support ERP/MRP systems used for manufacturing operations Troubleshoot connectivity issues impacting CNC machines, PLC interfaces, scanners, and production equipment Support shop floor workstations, barcode systems, label printers, and timekeeping systems Manage user access and permissions across production and administrative systems Monitor network performance to ensure minimal disruption to operations Assist with cybersecurity efforts, particularly as it relates to operational technology (OT) Maintain backups, disaster recovery procedures, and system documentation Coordinate with vendors supporting manufacturing software and equipment systems Assist with implementation of new systems, automation tools, and process improvements Preferred Education and Experience Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience) 2+ years of IT experience, preferably in a manufacturing or industrial environment Working knowledge of ERP systems (e.g., Global Shop, Epicor, SAP, Oracle, etc.) Understanding of networking fundamentals (switches, firewalls, VLANs) Experience supporting Windows Environments and Microsoft 365 Experience supporting manufacturing execution systems (MES) Basic understanding of PLC or industrial automation environments Knowledge of cybersecurity best practices in industrial settings Physical Strain Must be able to work in a fast-paced environment under pressure Must be able to lift up to 30lbs This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. #J-18808-Ljbffr