Claims Support Specialist

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. At Western National, nice is something we work to bring to every person and organization with whom we partner and serve. Western National Insurance is seeking a Claims Support Specialist to join our team! The individual in this role will have the opportunity to provide administrative and clerical support to claims team members by maintaining accurate records, assisting with daily operations, and delivering helpful and responsive service to internal and external customers. Provides administrative and clerical support to claims team members to assist with daily departmental operations. Responds to incoming departmental phone calls and directs inquiries to appropriate team members as needed. Communicates with internal departments and team members to exchange information and support claims-related activities. Provides backup front desk receptionist support, as needed, for Claims Support Specialists located in Minnesota who report to the Edina office. Performs special projects and other duties as assigned. High school diploma or equivalent. Proficiency with core systems, office equipment, computer applications, and software packages. The full hiring range for this role is $18.53 - $24.46 per hour. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest asset. Currently ranked as the 41st largest private company by revenue in Minnesota (Minneapolis/St. In addition, the Group is consistently recognized as a Ward's 50 property-and-casualty insurance company for its outstanding financial results. Western National offers full-time employees a significant Total Rewards Package, including: Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more:

• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Paid Time Off – including holiday, vacation, and volunteer
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)
• Bonus opportunities

Western National believes in supporting balance between work and life by providing a flexible work environment, which includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.