Store Manager

We are a health-minded, nutritionally conscious, energetic company, focused on the customer experience. Be a part of a fun, dynamic, growing team committed to bringing healthy food to the community! Originating in San Ramon, Vitality Bowls specializes in Açai bowls, fresh juice, smoothies, grain bowls, wraps, and salads. As a Store Manager of Vitality Bowls, you will be responsible for the overall shift-level operations including growing sales, managing financials, operational excellence and exhibiting amazing customer service skills. Store Manager Responsibilities include: Employee Management: Manage food orders, speed of service, and ensure quality food production. Establish strong, transparent lines of communication with upper management, customers, shift leaders and team members. Actively coach, train and quiz the team about their knowledge of the company, our products and allergen safety. Recognize outstanding work performance within your team while providing necessary constructive feedback. Manage and anticipate hiring needs, including on-boarding, interviewing, promoting, and terminating Team Members, Shift Leaders, and Assistant Managers. Adhere to all labor laws. Follow all company food safety, allergen safety, cash handling, cleanliness and operational policies and procedures, and ensure that all employees are complying. Lead the team by example. Promote a positive, uplifting, and motivating in-store culture that thrives on teamwork. Ensure proper use of all checklists are executed by the team daily. Follow and uphold COVID-19 sanitation procedures and standards. Other duties as assigned by upper management based on business needs. Customer Service and Menu/Brand Knowledge: Consistently exhibit and hold team accountable to customer service standards. Show exemplary knowledge of Vitality Bowls brand and products. Consistently educate and engage customers and employees on all Vitality Bowls products and services. Observe the needs of customers and team members and communicate those observations to upper management. Inventory, Labor, and Costs: Manage inventory levels daily, complete monthly inventory counts, place orders, accept deliveries, and submit refunds when necessary. Build out biweekly schedules and collect/maintain team availability. Meet all business and productivity metrics daily during shifts, including sales and budgets. Identify performance opportunities and collaborate with upper management to create strategies to improve overall store and team member productivity. Have a growth mindset and look to create, plan, and realize goals pertaining to self and store performance. Have a deep understanding of all management reporting and what impacts monthly food and labor costs. Manage all banking needs including deposits, petty cash, and cash out reports. Schedule and follow up on all store repair and maintenance needs. Implement and manage a store marketing program. Store Manager Requirements: Must have reliable transportation. Minimum of 1 year supervisor experience. Available to work a minimum of 36 hours per week and all day-parts including mornings, nights, and weekends. Proficiency with technology such as POS software and emails. Ability to stand for long periods of time, bend and regularly lift 40 pounds. Maintain a clean and work appropriate personal appearance. Restaurant or food experience preferred. A positive and uplifting attitude! Has a food safety certification or is willing to become food safety certified. Store Manager Benefits: Bonus Program 50% off meals while working 15% family discount $250 Sign up bonus** Job Type: Full-time **Sign Up bonus issued after probational period. Must be in good standing with the company I acknowledge that I am applying for employment with an independently owned and operated Vitality Bowls franchisee, a separate company and employer from Vitality Bowls and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Vitality Bowls does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Vitality Bowls franchisee. Vitality Bowls California Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item. Vitality Bowls’ Standards and Expectations: Be Friendly and Fast- Make a great first impression: smile and greet each guest. Show a sense of urgency and strive to minimize wait times. Get to know your guests and make them regulars. Make a memorable connection and send each guest off with a smile. Know Your Stuff - Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications). Being “fitness and nutritionally minded” will help you understand your customer. Develop a good understanding of each ingredient’s nutritional values. Deliver a perfect meal item every time. The “One Team” Theme - Work together as ONE team to deliver a great meal and provide outstanding service. Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work. Seek opportunities to exceed expectations. Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy. Show Pride in Your Work- Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location. Keep the store clean, organized, and looking great with consistency. Operate cash register and handle all cash transactions with careful consideration. Do your best and strive for excellence in everything you do. #J-18808-Ljbffr