Regional Director of Clinical Services

Job Description

Job Description

Role Overview
The Regional Director of Clinical Operations oversees clinical performance across 5-7 skilled nursing facilities. The role ensures high-quality resident care, regulatory compliance, and consistent clinical standards. This position provides hands-on leadership, mentors nursing teams, evaluates care systems, and drives continuous improvement through data and oversight.

Core Responsibilities

Clinical Oversight and Quality

• Evaluate clinical services, documentation, assessments, care plans, and care delivery

• Conduct proactive QA audits to identify risk, trends, and compliance gaps

• Analyze clinical and operational data to identify barriers and improvement opportunities

• Oversee implementation of clinical initiatives and specialty programs

• Maintain current, compliant clinical policies and procedures

Survey and Regulatory Compliance

• Lead survey readiness through mock surveys, targeted reviews, and real-time coaching

• Oversee all survey activity, including preparation, execution, and follow-up

• Manage EDIC and CLASS access, monitoring, and submissions

• Guide risk investigations and ensure timely Plans of Correction and follow-through

• Ensure consistent, ongoing survey readiness across all assigned facilities

Leadership and Team Development

• Support and mentor DONs and nursing leadership

• Strengthen systems for QA, staffing, infection control, and compliance

• Promote accountability, quality outcomes, and professional growth

• Support leadership performance expectations and team structure

Infection Prevention

• Strengthen infection prevention programs across facilities

• Mentor and monitor infection control staff

• Ensure regulatory compliance and best practices

Facility Presence and Communication

• Conduct regular facility visits to observe care and validate performance

• Provide hands-on education and real-time coaching

• Communicate findings, risks, and action steps clearly to Administrators, DONs, and regional leadership

• Attend OHCA meetings and represent the organization as needed

Additional Responsibilities

• Perform other duties as assigned by clinical leadership

Qualifications

Licensure and Education

• Active Ohio RN license

• BSN preferred

Experience

• 3 to 5 years of long-term care leadership experience, DON or higher

• Proven success with SNF survey preparation and outcomes

• Strong knowledge of state and federal long-term care regulations

Skills and Competencies

• Strong analytical and systems-thinking skills

• Ability to collect, interpret, and act on data

• Excellent communication, judgment, and interpersonal skills

• Ability to manage multiple priorities in fast-paced environments

• Demonstrated ability to mentor, coach, and build strong nursing teams

Other Requirements

• Valid driver’s license

• Ability to travel between facilities

• Overnight travel may be required

Work Environment

• Primarily facility-based in the Toledo area, with potential expansion

• Not an office-based role

• Limited remote work when operationally appropriate

• Schedule may shift based on surveys and clinical priorities

• Regular use of computers, phones, and standard office equipment

Compensation and Benefits

• Competitive salary

• Paid time off

• Medical, dental, vision, and life insurance options