Medical Administrative Assistant

Medical Administrative Assistant Location: Office-based Business Hours: Monday - Friday, 8:00 AM to 4:30 PM Patriot is veteran owned and family operated Why Patriot? Patriot At Home is a place where you can directly make an impact in your community while also thriving personally and professionally! We recognize family as the cornerstone of our company and want you to be part of a team that values your contributions and well-being. We value our families and community:

• Paid time off
• Hardship Program – support for staff during challenging times
• Patriot Cares – nonprofit for community outreach

• Competitive hourly pay
• Medical/Dental/Vision Insurance/Supplemental insurance (begins immediately upon hire)
• Company 401K with 4% company matching

• Answer incoming calls from patients, families, and referral sources
• Greet visitors and manage front desk
• Assist with scheduling tasks/patient visits for clinical staff
• Coordinate schedules and communicate updates to field staff
• Process mail, faxes, and electronic documents
• Maintain organized patient and clinical files
• Assist with data entry and documentation in EMR systems
• Support billing processes including scanning invoices and reconciling visit logs
• Ensure confidentiality and compliance with HIPAA and company policies
• Prepare meetings, manage equipment and support projects
• All other duties as assigned

• High school diploma or GED
• 1+ year of office, admin or scheduling experience
• Prior home health or healthcare experience preferred
• Familiarity with EMR systems preferred
• Strong communication, organization, and multitasking skills
• Ability to work in a fast-paced, team-oriented environment
• Proficiency with Microsoft Office and general computer systems

• Ability to sit for extended periods
• Occasional standing, walking, and lifting up to 20 lbs
• Frequent use of computers, phones, and standard office equipment