Healthcare Customer Care Operations Leader

WellDyne

WellDyne is seeking a Customer Care Manager in Lakeland, FL to lead daily mail order and PBM operations, ensuring top-tier patient and client experiences while maintaining HIPAA compliance. You will coach supervisors and frontline staff, partner with Client Services on updates and meetings, and drive performance with WFO.

This role is a hands-on operational leader in a fast-paced healthcare contact center environment.

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Vacancy posted 2 days ago

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