Customer Service Manager - State Farm Agent Team Member

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

ROLE DESCRIPTION:

As an assistant office manager with David Perkins State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and service-minded candidates.


RESPONSIBILITIES:

• Work with the customer service team and daily operations.
• Execute customer service policies and procedures.
• Handle escalated customer complaints and issues.
• Create a great customer service experience

QUALIFICATIONS:

• Positive attitude
• Servants heart
• Leadership and organizational skills.
• Communication and problem-solving abilities.
• Ability to multi-task, and detail oriented

Compensation: $35,000.00 - $50,000.00 per year


Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
• Our office is located in Scottsboro, AL .
• Our office is open 9:00-5:00.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze Tablet

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.