Analyst, Technology Account Management

Analyst, Technology Account Management

Overview
• Provide technical account management support on MPGS (Payment Gateway) product.
• Manage end-to-end technical and operational customer relationships.
• Serve as the primary contact for all technical, system, and operational matters related to the Payment Gateway.
• Build strong working relationships with internal delivery, customer support, product, and business teams.
• Proactively identify opportunities by understanding customer technology landscapes and leveraging internal data assets.
• Partner with business teams on pre-sales support, solution design, technical reviews, and operational reviews for designated customers.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.