Associate Director, Fraud Risk

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks.

What you'll do

Reporting to the VP Risk, you will be responsible for developing and managing the fraud risk strategy across the lifecycle of customer accounts. This includes standardizing fraud incident reporting, implementing robust fraud policies and controls, and ensuring compliance with regulatory and legal standards in global markets. The role requires an expert in fraud risk management with a strong understanding of global regulatory frameworks, fraud detection, and prevention mechanisms. The ideal candidate will have experience in collaborating with regulatory bodies and law enforcement agencies where required, providing guidance on emerging fraud risks, and ensuring that all necessary risk controls are in place.

Responsibilities:

• Standardize and maintain the fraud incident reporting process across all regions, ensuring accurate tracking and documentation of fraud cases.

• Collaborate with regulators and law enforcement agencies where required, ensuring compliance with global regulations and timely reporting of fraud incidents.

• Develop, implement, and maintain account-related fraud policies, including but not limited to Identity Verification (IDV) and Know Your Customer (KYC) procedures.

• Continuously evaluate and enhance fraud prevention measures, ensuring that policies align with industry best practices and regulatory requirements.

• Oversee the risk controls, procedures, and processes implemented by the 1st Line of Defence for account-related fraud.

• Ensure that all fraud risk controls comply with global regulatory requirements

• Provide insights and recommendations to improve the effectiveness and efficiency of fraud prevention processes.

• Work closely with internal teams to assess and address new fraud risks, and implement proactive strategies to mitigate these risks.

• Work closely with the product, legal, and compliance teams to ensure that fraud risk management practices are aligned with business objectives and meet regulatory requirements.

• Engage with senior leadership to present fraud risk trends and strategies, making recommendations for risk mitigation and operational improvements.

Who you are

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Proven experience in fraud risk management, particularly in fintech, banking, or payment industries.

• Deep understanding of global regulatory environments

• Strong experience in developing fraud policies, procedures, and risk controls to mitigate account-related fraud.

• Experience collaborating with law enforcement agencies and regulators on fraud-related matters.

• Demonstrated ability to analyze emerging fraud threats and provide actionable recommendations to internal teams.

• Excellent communication skills with the ability to effectively report and collaborate with cross-functional teams and senior leadership.

• Strong attention to detail, analytical thinking, and problem-solving skills.

• Ability to work in a fast-paced and dynamic global environment.

Preferred qualifications:

• Advanced degree in business, finance, law, or related field.

• Certification in fraud prevention (e.g., CFE, CAMS) is a plus.

• Experience working in high-risk geographies and understanding regional fraud risks and trends.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.