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Customer Care Associate - Solve Problems & Delight Clients

Iron Mountain

Iron Mountain in Los Angeles is seeking a Customer Support representative to respond to inquiries by phone, email or website chatbot, supporting both inbound and outbound channels. The role requires resolving routine issues and guiding customers toward solutions. You will analyze customer needs, refer complex cases to appropriate teams, and document all activities in the CRM to help drive service quality and cross-functional collaboration. #J-18808-Ljbffr Iron Mountain

Vacancy posted 2 days ago
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