Warehouse Manager

Warehouse Operations Lead

Kentucky Eagle is a family-built company, delivering the best wine, spirits and beer come hell or high water. Our team strives for excellence in everything we do. We are leaders in the industry and we're proud of it. Full-time employees have access to a menu of great benefits including, medical, dental, vision, health savings accounts, LTD, STD, life insurance and a 401k plan with a match up to 6%. We also offer paid vacation, paid sick, paid volunteer time and paid parental leave.

Position Summary

Lead warehouse operations including receiving, inventory control, replenishment, order picking, load building, staging, and driver check-in. This role is responsible for safe, accurate, and efficient execution across people, process, inventory, and technology, including Kentucky Eagle's RAPTOR automated order-fulfillment system.

Essential Duties and Responsibilities

• Lead warehouse supervisors and employees; set clear priorities, productivity standards, and expectations across shifts.
• Coach and develop supervisors and support hiring, onboarding, training, performance management, discipline, and termination decisions with Human Resources and Operations leadership.
• Plan staffing and work assignments based on order volume, inventory flow, automation needs, service requirements, and available labor.
• Monitor safety, attendance, productivity, order accuracy, breakage, out-of-stocks, overtime, inventory adjustments, and completion of daily work.
• Maintain inventory-control and product-placement practices, including replenishment, aging inventory, close-to-code and out-of-code product, physical inventories, cycle counts, and reconciliation.
• Manage driver check-in, including proper coding of returns and breakage, error tickets when needed, and timely account-level resolution.
• Coordinate with Sales, Delivery, Purchasing, IT, Facilities, Maintenance, and other departments to resolve issues affecting product availability, service, or warehouse flow.
• Lead warehouse meetings and shift communication; identify process constraints and implement practical improvements using operating data and direct observation.
• Ensure compliance with company safety requirements for powered industrial trucks, conveyors and automated equipment, dock activity, PPE, machine guarding, and incident reporting.
• Exemplify Kentucky Eagle's core values and hold the team accountable for safe, respectful, and results-oriented behavior.
• Perform other job-related duties as assigned.

RAPTOR and Warehouse Automation

• Own the day-to-day operational integration of RAPTOR with layer picking, conventional case picking, replenishment, pallet staging, top-off picking, and completed-pallet movement.
• Coordinate work between VIP, Opto, RAPTOR equipment, forklift operators, and downstream warehouse processes; escalate system or equipment issues to the appropriate support resources.
• Ensure supervisors and designated operators follow standard work for replenishment, pallet movement, exception handling, and safe operation of the automated system.
• Maintain SOPs, training, shift checklists, escalation procedures, and contingency plans for automation downtime or reduced performance.
• Monitor automation performance including throughput, uptime, replenishment readiness, exceptions, order completion, labor utilization, safety, and accuracy.
• Use operating data to recommend changes to SKU placement, staffing, layout, equipment utilization, replenishment timing, and the balance between automated and manual work.

Minimum Knowledge, Skills and Abilities

• Bachelor's degree preferred; equivalent relevant leadership experience may be considered.
• 2 or more years experience leading and supervisors hourly employees in a high-volume warehouse or distribution-center operation.
• Strong knowledge of inventory management, replenishment, order fulfillment, load building, and warehouse controls.
• Experience with warehouse automation, WMS/WES technology, conveyors, robotics, or automated material-handling systems strongly preferred.
• Ability to analyze operational data and turn findings into staffing, process, layout, or training actions.
• Advanced Excel skills and working proficiency with PowerPoint and reporting/database tools.
• Working knowledge of labor planning, overtime control, productivity measurement, and basic cost-accounting principles.
• Excellent communication, problem-solving, and cross-functional leadership skills.
• Ability to learn Kentucky Eagle systems including VIP, Beverage on the Web, and automation-related applications.

Schedule and Working Conditions

Core hours are generally 7:00 a.m. to 4:00 p.m., Monday through Friday, with flexibility to support other shifts, peak periods, troubleshooting, and a Saturday rotation when needed. Work is primarily performed in a warehouse environment around powered industrial trucks, conveyors, automated equipment, loading docks, and active order-fulfillment operations. Appropriate PPE and established safety procedures are required.

Position Description Notice

The duties and responsibilities above are considered essential job functions for which reasonable accommodation will be made. This position description is not an exhaustive statement of all duties, responsibilities, or requirements. Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodation.

Equal Opportunity Employer

Kentucky Eagle was built on teamwork and equal opportunity. We will continue to be successful when people are treated fairly and allowed to advance and achieve their full potential. It is the policy of Kentucky Eagle to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, gender, age, national origin, sexual orientation, citizenship status, veteran status, disability, pregnancy or any other characteristic protected by law.