Field Service Technician

Field Service Technician

The Electric Motor Field Service Technician performs on-site troubleshooting, testing, precision alignment, field balancing, vibration analysis, maintenance, and repair of industrial AC/DC motors, pumps, generators, gearboxes, fans, blowers, and other rotating equipment. This position works independently at customer facilities to restore equipment reliability and minimize downtime while following EASA standards, company procedures, and all customer and site safety requirements.

Responsibilities include:

• Travel to customer sites to inspect, troubleshoot, test, service, and repair industrial AC/DC motors, pumps, generators, gearboxes, fans, blowers, and other rotating equipment.
• Perform precision laser shaft alignment, including soft-foot checks and correction, coupling alignment, and final documented readings.
• Perform field balancing and vibration testing and analysis; identify bearing, alignment, balance, looseness, resonance, and other equipment conditions.
• Use multimeters, megohmmeters, vibration analyzers, laser alignment systems, balancing equipment, thermal imaging equipment, and related diagnostic tools.
• Troubleshoot equipment failures, perform root cause analysis, and communicate findings and recommended corrective actions to customers and management.
• Remove, install, disassemble, inspect, repair, and reassemble motors and rotating equipment, including bearings, seals, brushes, couplings, and related components.
• Perform field service work in accordance with EASA AR100 standards, manufacturer specifications, company procedures, and customer requirements.
• Safely rig, lift, move, and position equipment and follow all Lockout/Tagout (LOTO), PPE, confined-space, fall-protection, and site safety procedures.
• Complete service tickets, alignment, balancing and vibration reports, photos, test results, and other job documentation accurately and timely.
• Maintain company service vehicles, tools, and test equipment; respond to scheduled and emergency field service assignments, including overtime or weekends when required.
• When not assigned to field service work, perform electric motor, pump, and other rotating equipment repair duties in the repair shop.

Requirements include:

• Minimum of five years of dedicated field service experience repairing and maintaining heavy industrial AC/DC motors and rotating equipment.
• Demonstrated proficiency in precision laser alignment, field balancing, and vibration testing and analysis.
• Strong mechanical and electrical troubleshooting skills with motors, pumps, generators, gearboxes, fans, blowers, compressors, and related industrial machinery.
• Proficiency with multimeters, megohmmeters, vibration analyzers, laser alignment systems, balancing equipment, thermal imaging equipment, and related diagnostic tools.
• Ability to read and interpret industrial schematics, engineering drawings, nameplate data, and motor connection diagrams; working knowledge of EASA AR100.
• Strong safety awareness and ability to comply with LOTO, PPE, environmental, and site-specific safety requirements; valid driver's license and clean driving record.
• High school diploma or equivalent plus a technical diploma, completed apprenticeship, or equivalent electromechanical or industrial electrical training.

Preferred qualifications include:

• Certified Level I or Level II Vibration Analyst, or formal training in vibration analysis.
• Training or certification in precision laser alignment, field balancing, infrared thermography, or other rotating-equipment technologies.
• Advanced experience with large industrial motors, generators, pumps, rigging, cranes, hoists, or forklifts; additional EASA or OEM training preferred.

Physical demands include:

• This active field position requires standing, walking, crawling, bending, stooping, crouching, climbing ladders, and working at heights or in confined spaces at times.
• The employee must be able to lift and/or move items up to 50 pounds and assist with heavier equipment using proper lifting and rigging practices.
• Daily use of PPE, including safety glasses, hearing protection, and a respirator when needed; work may occur in noisy, high-heat, outdoor, or other industrial environments.

Disclaimer: This Job Description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required of personnel so classified.