Retail Receptionist

Summary: Greet andassistcustomers. Schedule appointments, verify insurance coverage,maintainaccuratepatient records, andassistwith preliminary testing under the Optometrist's supervision. Pay Class and Pay Rate Pay Class: Full Time Pay Rate: $10.64 - 14.10 /hr Essential Responsibilities:

1. Medical coding, Insurance research, and billing.
2. Greet andassistcustomers. Schedule appointments according to the Resources Scheduling guidelines. Answer the phone, answer patients' questions, check patients in and out, collect payments, monitorand perform other front desk tasks as needed.
3. Perform preliminary testing data collection as directed.
4. Maintain complete andaccuratepatient records.
5. Call for insurance preauthorization. Follow up on hold authorizations.
6. Clean andmaintainthe reception area.
7. Offer current promotions and pricing guidelines to customers. Discussbenefitsand features of the discount club card with customers.
8. Maintain outside and internal Doctor Referral log for medical patients.
9. Offer current promotions and starting prices to customers

Experience/Education: One year of experience, optical preferred. HS diploma, GEDor 1-5 years of equivalent related job experience Mental/Physical Requirements: Work changing schedules to meet business demands Work inside location Strong organizational skills Speak clearly and effectively Calculate and manipulate numbers/data Read English Problem solving/reasoning Meet customer expectations Work under stress with interruptions and deadlines Follow procedures and instructions Use computer effectively and view computer screen Exhibit empathy in all interactions Bend and stoop continuously Reach above shoulder continuously Training Requirements: Cross training in all departments as needed Essential Responsibilities related to Physical Demands/Work Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associateis required to stand, use hands and fingers to handle, feel,pick or pinch, and talk or hear most of the time. The associateis occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers,printersand machines). Activity Amount of Time None Under 1/3 1/3 to 2/3 Over 2/3 Stand X Walk X Sit X Use hands to touch, handle, or feel X Reach with Hands and Arms X Climb or balance Stoop, kneel, crouch, or crawl Talk or hear X Essential Responsibilities related to Behavioral Characteristics: Must be detail orientated and well organized. Must be able to communicate clearly and effectively with other associates and clients. Must be energetic and self-motivated. Must be a team player. Must be able to problem solve. Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis. Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc. #J-18808-Ljbffr Visionworks