Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Solutions Manager

KEX Express

Job Description

Job Description

KEX Express well established domestically, is continuing our drive as the premier leader in the express delivery industry. We place great value on people: employees, customers, service partners, and the community and we have a strong belief in Corporate Values which brings a strong working relationship. There are many opportunities for employees to nurture and secure their growth and development in the KEX Express If you believe that you have what it takes to succeed and grow with us then we want to talk with you. We are always looking for confident high-caliber individuals with passion and high adaptability in diversity. If you meet these criteria, then you can thrive with us.

We are currently seeking a Full-time Customer Solutions Manager to join our growing team.

 

Responsibilities:

New Business Development

  • Filter and design solutions for new business opportunities
  • Collaborate with Sales & Marketing and related departments to ensure proper and timely implementation of new business

Assist on New Product Launch

  • Design operations process flow in collaboration with related departments

Project Leadership

  • Lead project teams involving Sales & Marketing, IT, IE, and CS members to drive business growth projects
  • Schedule project deliverables and key milestones
  • Provide business and solution support for LATAM region
  • Conduct P&L estimation
  • Review projects at significant milestones to evaluate success against baseline estimates
  • Document changes to the approved project plan, including impact on timelines, budget, and resources
  • Lead project kick-off reviews

 

Requirements:

  • Experience managing customer solutions and implementation, especially in e-commerce and supply chain business
  • Strong ability to manage internal resources and customer timelines
  • Proven record of working with cross-functional teams to deliver multi-functional customer requirements
  • Bachelor’s degree or above in logistics or related disciplines
  • Minimum 5 years of sales or operations experience in the logistics industry, with at least 2 years in managing customer solutions
  • Demonstrated experience in coordinating cross-functional teams to deliver projects
  • Familiarity with LATAM e-commerce import business is a strong advantage
  • Solid customer solution design and project management experience
  • Excellent networking, interpersonal, and presentation skills
  • High adaptability to organizational diversity and change
  • Bilingual in English and Chinese preferred; Spanish is a plus
Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the Customer Solutions Manager in Carson, CA vacancy
  •  ...building a global network of next-generation ground stations, and we’re looking for a Solutions Architect to define the products that power that network. You will translate customer needs and network-level analysis into concrete product definitions – what we build, how... 
    Suggested
    Permanent employment

    northwoodspace

    Torrance, CA
    1 day ago
  •  ...Solutions Architect Architect, design, and oversee implementation of end-to-end integrated...  ...strive for personal improvement and customer satisfaction. Abide with ARB process requirements...  ...knowledge of Liferay portal and content management, microservices and containers... 
    Suggested
    Temporary work

    ClifyX

    Torrance, CA
    4 days ago
  • $106.2k - $182.98k

     ...and implement scalable, secure, and high-performance technology solutions. You Will Cloud & Application Modernization:...  ...into technical strategies. ~ Strong leadership and stakeholder management skills. ~ Deep understanding of security, compliance, and regulatory... 
    Suggested
    For contractors

    Scangroup

    Long Beach, CA
    1 day ago
  • $143.25k - $179.04k

     ...OD Family that will provide innovative solutions and exceed expectations to keep OD the...  ...Old Dominion Freight Line to serve our Customers better than anyone else. Working closely...  ...DevOps platforms Experience with data management, architecture patterns, and large-scale... 
    Suggested
    Full time
    Temporary work
    Work experience placement
    Local area
    Immediate start
    Shift work
    Day shift

    Old Dominion Freight

    Long Beach, CA
    2 days ago
  •  ...Seeking an experienced Enterprise Solutions Architect who has mastered Cloud solutions architectures, patterns and various tech stacks...  ...reusable cloud architecture solutions. • Collaborate with IT management to define and develop technology strategy, technology... 
    Suggested
    Work experience placement

    Tentek

    Torrance, CA
    5 days ago
  •  ...experience on Azure having technically guided managed and governed the team Flexible to work...  ...to gain consensus on complex technical solutions Experience in architecting...  ...Indepth experience in finetuning and customizing pretrained AI models with good understanding... 
    Flexible hours
    Shift work

    Texas State Library and Archives Commision

    Torrance, CA
    1 day ago
  •  ...optimization Lead cloud migrations, modernization, and new solution design Review architecture and guide development teams on...  ...Experience with Infrastructure as Code (Terraform / CloudFormation) Excellent communication and stakeholder-management skills.

    Yochana

    Torrance, CA
    1 day ago
  •  ...Position-AWS Solution Architect Location-Torrance, CA Job Description Key Responsibilities Overall experience of...  ...solving ability and eagerness to learn and apply new technologies. Excellent communication skills and a customer-first mindset.... 

    VDart

    Torrance, CA
    5 days ago
  •  ...Solution Architect Location: Torrance, CA (Hybrid) Key Responsibilities Architecture & Solution Design Design end-to...  ...experience with code reviews and development best practices. Excellent communication, stakeholder management, and leadership skills.... 

    Apolis

    Torrance, CA
    3 days ago
  • $129.58k - $175.32k

     ...that is scalable and reliable for both government and commercial customers. Backed by over $100M from investors like Andreessen...  ...deployed globally on critical missions, we want you at Northwood. SOLUTIONS ARCHITECT Northwood is building a global network of next-... 
    Permanent employment

    northwoodspace

    Torrance, CA
    2 days ago
  •  ...AWS Solution Architect AWS Solution Architect (with Sitecore API Microservices experience) 15+ years of experience in designing and implementing B2C solutions, including e-commerce, CRM, and customer engagement platforms. Lead the design, development, and implementation... 

    Omni Inclusive

    Torrance, CA
    3 days ago
  •  ...: - Lead the design and implementation of Stibo STEP solutions, ensuring alignment with business requirements, data governance...  ...to support various business domains (e.g., product, customer, supplier). - Develop and manage data integration processes between Stibo STEP and... 

    TechDigital Group

    Torrance, CA
    3 days ago
  • A trusted IT services provider is looking for an experienced consultant to design and manage IoT architecture and consult clients on various technologies. You will be responsible for coordinating with offshore teams to develop integrated software systems. Candidates must... 

    Career Guidant Inc.

    Torrance, CA
    1 day ago
  • An established industry player is seeking an AWS Solution Architect with extensive experience in designing B2C solutions. In this role, you will lead the development of customer engagement platforms, ensuring seamless integration of .NET applications with various systems... 

    TechDigital Group

    Torrance, CA
    3 days ago
  •  ...player is seeking an experienced architect to lead the design and development of innovative B2C solutions. This role involves collaborating with teams to create engaging customer experiences through e-commerce, CRM, and customer engagement platforms. You will be... 

    TechDigital Group

    Torrance, CA
    3 days ago
  • Overview AWS Integration Solution Architect. Solution Architect to lead the design and delivery of complex enterprise solutions, enabling...  ...deployment processes. Architecting, implementing, and managing AWS cloud environments for scalability, reliability, and security... 

    TechDigital Group

    Torrance, CA
    5 days ago
  • Northwood Space in Torrance, California, is seeking a Solutions Architect to build a global network of cutting-edge ground stations. The successful candidate will translate customer needs into product definitions, ensuring technical and operational viability. This role... 

    northwoodspace

    Torrance, CA
    4 days ago
  •  ...that include fixing or tinkering with things is always a plus) In this role, you will have the opportunity to: Ensure operation of custom automated laboratory equipment by completing preventative and corrective maintenance in accordance with IDT's quality policy.... 
    Work at office
    Shift work
    Night shift

    TechDigital Group

    Torrance, CA
    1 day ago
  • Northwood Space, located in Torrance, CA, is seeking a Solutions Architect to define products for their global network of ground stations. You will translate customer needs into technical specifications and collaborate with cross-functional teams to drive product direction... 

    Industrious Ventures

    Torrance, CA
    3 days ago
  • $123k - $148k

     ...Position Overview The Business Central Solutions Architect will serve as the internal owner...  ...operations Design, develop, and deploy custom Business Central extensions using AL...  ...skills and attention to detail Excellent management skills and interpersonal skills Physical... 
    Work at office
    Local area

    Afc-Franchise-Corp-

    Compton, CA
    2 days ago
  • $26 - $30 per hour

     ...Customer Service Manager Carson, California, United States About the Company The company is a fast-growing e-commerce company delivering premium Korean food and lifestyle products across the United States. Headquartered in Carson, CA and fulfillment centers in... 
    Hourly pay
    Full time
    Work at office

    DHD Consulting

    Carson, CA
    4 days ago
  •  ...Knowledge Institute (LKI). As a result, our company is growing fast and always welcoming new talents. SUMMARY The Customer Service/Quotation Manager is responsible for the overall direction, coordination, and evaluation of the Torrance Customer Service inside sales... 
    Work experience placement
    Work at office
    Local area
    Immediate start
    Worldwide

    LISI

    Torrance, CA
    3 days ago
  • $10k

     ...day to day operations of the retail store including security, customer service, cash operations, ATM services, new accounts, and teller...  ...ensuring compliance with the CTR and MIL requirements of BSA. Manage the staffing schedule, cash needs of the branch, and provide customer... 

    One United USA

    Compton, CA
    3 days ago
  • 1. Manage, oversee, and supervise the business of the Trans Loading Operation group. 2. Create and maintain SOPs and train employees....  ...problem-solving procedures. 3. Arrange shipments as requested by customers, contributing to the company's sales, profitability, and... 
    Local area

    Interplace

    Torrance, CA
    2 days ago
  •  ...The Customer Service Manager leads a team of representatives, overseeing daily operations, setting service standards, and ensuring high customer...  ...and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses... 

    Blue Rock Search

    Gardena, CA
    1 day ago
  • $155.5k - $246.96k

     ...rapidly customizable to meet mission and customer-specific requirements, faster to market,...  ...and production. Purpose As a Solutions Architect, you will sit at the center of...  ...Business Development, Engineering, and Program Management. You will own development of technically... 
    Contract work
    Temporary work
    For contractors
    Work at office

    Alumni Ventures

    Torrance, CA
    3 days ago
  • $155.5k - $246.96k

    Divergent is seeking a qualified Solutions Architect in Torrance, CA, to drive growth and connection across Business Development, Engineering, and Program Management. The role demands technical credibility, operational alignment, and a unique blend of skills across disciplines... 

    Alumni Ventures

    Torrance, CA
    3 days ago
  • $26 - $30 per hour

    LHH is seeking a detail-oriented Customer Service & Account Management Representative in Gardena, California. This role involves supporting logistics and managing customer accounts, ensuring accurate order processing and timely communication. The salary ranges from $26... 
    Hourly pay

    LHH

    Gardena, CA
    1 day ago
  • $16.93 - $21.63 per hour

     ...dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions... 
    Hourly pay
    Minimum wage
    Full time
    Temporary work
    Part time
    Flexible hours

    Banfield

    Signal Hill, CA
    9 hours ago
  • Blue Rock Search, LLC is seeking a Customer Service Manager to lead a team responsible for overseeing daily operations, setting service standards, and ensuring high customer satisfaction. Responsibilities include handling escalations, training staff, monitoring KPIs, and... 

    Blue Rock Search, LLC

    Torrance, CA
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Solutions Manager. Be the first to apply!