Restaurant Manager

About the Job

Hello!

We are looking for a leader with a real passion for guest service to work as a Restaurant Manager.

Since 2004, Luciano's Ristorante Italiano has been delighting guests with delicious Italian dishes inspired by the rich traditions of Naples and Northern Italy. Our cuisine is influenced by classic Italian favorites and flavors of the Mediterranean.

Manager Responsibilities:

• Generate a bond with customers by bringing service with an outstanding personal touch.
• Seek the perfect timing to engage with customers.
• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Revise and/or Supervise the arrival and condition of the merchandise.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
• Implement policies and protocols that will maintain future restaurant operations.
• Ensures that the Corporate Mission and Values are followed at all times.

Manager Skills:

• Bachelor's Degree.
• 3+ years of Restaurants.
• 2+ years of Restaurant Management (fine dining concepts).
• Demonstrated effectiveness in written and verbal communication.
• Excellent negotiation skills.
• Strong decision-making abilities.
• Strategy and innovation skills.
• Ability to coach and mentor employees on a one-on-one basis as well as a group.

We Offer:

• Quarterly bonuses may vary according to performance and meeting goals based on sales and operating profit.
• Possibility to buy medical insurance coverage at competitive prices.
• Paid Time Off (PTO).
• Corporate training for different competencies.
• Caring team assistance focus on our coworkers' wellbeing (physical, emotional, and spiritual).
• Employee meals included.
• Excellent work environment.
• Receive 50% off regular menu prices on your day off on all of our restaurant concepts (Frontera, Frankie's, Pampas, HW, Luciano's, and La Capital MX).

We'd love to have you join our team! More about us:

About the Company

Luciano's is Norsan's Italian upscale restaurant concept that is inspired by the rich traditions of Naples and Northern Italy. The cuisine is influenced by traditional Italian favorites and the flavors of the Mediterranean