Food Operations Manager

Job Description

Job Description

Grow with us!

Jack Flash Convenience Stores is a growing Central Illinois retailer focused on providing our customers with superior service and great product in the most appealing environment. As we grow we are looking for talented individuals to join our team as FOOD SERVICE OPERATIONS MANAGER.

We believe that our people (Customers, Team Members, and Vendors) are the most important aspect of our business; therefore a FOOD SERVICE OPERATIONS MANAGER must have good interpersonal skills in dealing with customers, fellow Team Members and vendors.

The Food Service Sales and Marketing Manager is responsible for the management of all food service operations throughout the chain which includes " Pre Packaged refrigerated food, prepared food, and Prepared beverages. The manager ensures the Jack Flash Food Service Program is managed by following existing policies and procedures. They also develop new policies and procedures as needs arise. The manager is responsible that all locations meet federal, state and local requirements. They are responsible that all Food Service Team Members fully understand the importance of preparing and maintaining high quality food & prepared beverages at adequate levels at all times. The manager directs all Food Service Managers to complete tasks and oversees the smooth operation of the food service program.

Applicants should have sufficient management experience in a similar type of retail environment with good knowledge of managing challenging environments, as well as proficient computer skills (Excel, Windows, etc.)

The FOOD SERVICE OPERATIONS MANAGER job responsibilities include the following:

• Ensures program follows proper sanitation procedures.
• Ensures safety standards are maintained.
• Creates a food commissary that supplies stores with fresh food for cold cases
• Evaluates food options from various vendors and determines the best recipes for food produced in commissary
• Oversees operations within the commissary including food preparation, packaging/storage, scheduling, and deliveries to stores.
• Designs in-store and digital marketing and advertising for new fresh food concepts
• Manages the commissary and other Jack Flash food concepts with a focus on improving profit margins by increasing sales and controlling waste.
• Partners with supervisors to manage category pricing strategy to maximize sales and profitability; from full price thru promotional pricing.
• Oversees the purchase of all inventory using accurate build-to and par level guides for all Food Service products and vendors.
• Manages the reporting of store records including food production, inventory, temperature logs, preparation logs, and food expiration logs and waste logs.
• Ensure all equipment and supplies are in proper working order.
• Oversees quality control of all products and ensures customers' food and beverage service experience meets quality expectations.
• Reviews sales data to ensure that the hot case, cold case and all prepared beverage areas are adequately stocked to meet the customer demand increasing or decreasing build-to as deemed necessary.

Other duties may be assigned.

1 to 5 years experience in food management and a high school diploma are required. A bachelor degree is preferred.

Applicants must be able to speak clearly and listen attentively to customers, store managers and vendors.

Applicants must be able to stoop, bend and perform excessive standing and walking.

Applicants must have a valid state driving license.

Pay is commensurate with experience.