Training Manager

Job Description

Job Description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry’s best products and services for DISH.

Job Duties and Responsibilities

Candidates must be willing to participate in at least one in-person interview.

The Training Manager drives the operational effectiveness and skill development of frontline employees and corporate staff across the In-Home Services (IHS) and Manufacturing & Distribution (M&D) divisions. This role addresses critical operational challenges by bridging learning gaps, scaling training delivery across multi-site teams, and modernizing instructional methods. Through strategic partnership with business leaders, the position ensures workforce readiness, safety compliance, and continuous employee development aligned with operational goals.

What Success Looks Like (Objectives):

• Lead, mentor, and support a distributed team of trainers and training supervisors across multiple geographic locations to achieve operational training targets
• Drive high-quality, timely training focused on technical skills, safety protocols, compliance, and customer service standards
• Partner directly with business leaders to identify learning needs and manage end-to-end training execution from planning through facilitation
• Track and analyze key performance metrics to guarantee training programs remain effective, engaging, and aligned with department OKRs
• Modernize instructional delivery methods by integrating innovative classroom technologies, modern learning tools, and AI-driven training solutions

Skills, Experience and Requirements

Core Skills and Competencies (What you’ll bring):

• Proven track record of managing, motivating, and developing remote or multi-site teams across various geographic locations
• Ability to shift seamlessly between operational, safety-first technical training and corporate professional development
• Strong skills in organization, schedule management, pre-work execution, and driving complex training projects to completion
• Deep operational understanding of adult learning principles, facilitation best practices, and training logistics
• AI literacy and application skills to enhance instructional design, automate administrative processes, and optimize training engagement
• Flexibility and willingness to travel up to 50% of the time

 

Minimum Requirements:

• Education: Bachelor’s Degree or equivalent practical experience
• Experience: 2 years of experience directly managing teams, with a strong preference for remote or multi-site team management
• Must have at least 2 years of experience with:
  • Distributed or multi-site team leadership
  • Technical and safety compliance training program management
  • Adult learning methodology and facilitation

 

Visa sponsorship not available for this role

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

 

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact View email address on ziprecruiter.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)