PROGRAM ASSISTANT

About This Job

Northwestern State University seeks qualified applicants for the position of Program Assistant. To apply: Submit a letter of application, resume, and names of three references with contact information to: Jenny Cowan, Career Development Coordinator Northwestern State University Child and Family Network 1800 Warrington Place Shreveport, LA 71101-4425 FAX View phone number on click.appcast.io View email address on click.appcast.io

Northwestern State University is a State as a Model Employer (SAME) agency. The successful candidate will be subject to a background check, as a condition of employment. Notice of Non-Discrimination (Full Disclosure) Northwestern State University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All complaints or inquiries related to Title IX should be directed to the Director of Title IX Compliance and Title IX Coordinator, Julie Powell View phone number on click.appcast.io), Room 306 of the Friedman Student Union or email View email address on click.appcast.io.

In accordance with Section 35.106 of the Americans with Disabilities Act (ADA), all participants, applicants, organizations, and interested individuals are advised and noticed that the ADA Coordinator for Northwestern State University for facilities is the Director of University Affairs, Jennifer Kelly View phone number on click.appcast.io), located in Room 128 Caspari Hall or email View email address on click.appcast.io. For student academic services, contact the Director of Access and Disability Support, Crissey Smith View phone number on click.appcast.io) located in Room 111 Watson Memorial Library or email View email address on click.appcast.io. For faculty/staff accommodations and services, contact Executive Director of Institutional Effectiveness and Human Resources, Veronica M. Biscoe View phone number on click.appcast.io), Room 111 Caspari Hall or email View email address on click.appcast.io.

Minimum Qualifications

• Minimum of an Associate degree is not required but preferred
• Strong computer skills in ACCESS and MSWord adequate to accurately input data, prepare materials, compile data, make reports, create correspondence and develop other materials
• Strong telephone and customer service skills
• Knowledge of and/or experience in grants or contract work and/or child care programs
• Excellent communication skills, both oral and written
• Strong organizational skills. Ability to meet deadlines and prioritize responsibilities in a fast-paced, dynamic environment
• Ability to work well with persons of all ages, races, sex, educational levels, etc.
• Ability to travel throughout Louisiana and work some evenings and Saturdays as needed
• Ability to coordinate with other activities related to the project
• Ability to carry up to 40 pounds

Job Specification

Primary responsibilities are timely and accurate data entry, Assist with all program aspects for Career Development System and scholarships for child care providers and administrators throughout Louisiana. Respond to all inquiries according to guidelines and promote the program to child care center directors and staff.

Job Duties and Other Information

• Work with program coordinator, database coordinator, and statewide child care resource and referral programs to ensure accuracy of information and records.
• Determine placement of individuals on career ladders based on education and professional activity.
• Assist with processing scholarship applications
• Perform filing tasks for extended periods of time
• Provide technical assistance to people seeking membership, scholarships, tax credits, and records of training
• Open, stamp, and distribute incoming Pathways mail to appropriate party
• Prepare and distribute materials in a timely manner
• Prepare and transport bulk mail and daily mail to post office when necessary
• Meter outgoing mail daily
• Perform filing and data entry tasks for extended periods of time
• Stay abreast of child care providers' needs, concerns, and interests related to the program
• Develop and maintain good relationships with child care centers and family child care providers, child care resource and referral staff, trainers, and others
• Participate in evaluation of program and outcomes of services
• Promote the importance of training to child care staff, public officials, and the public
• Maintain knowledge of the Unified Rating System, especially in relation to School Readiness Tax Credit eligibility
• Model professionalism and continual training
• Respond to inquiries about the system according to guidelines
• Assist with office supply and printing inventory
• Help prepare training materials for meetings and conferences
• Assist in developing, preparing, and organizing materials to promote and support the system
• Provide assistance to set up and conduct promotional events
• Maintain confidentiality and follow office policies and guidelines
• Participate in evaluation of program and outcomes of services
• Other tasks as necessary or as assigned for the position