PM Barista/Cashier Goat Tree

Job Description

Job Description

Description:

JOB SUMMARY: 

The Goat Tree Barista/Cashier is responsible for taking guests’ orders, preparing coffee, serving food at the counter, accepting payment, and working collaboratively with team members to maintain the cleanliness of the cafe and dining areas.  

JOB RESPONSIBILITIES: 

• Greet and make all guests feel welcome to the Café 
• Take customer orders at the counter 
• Receive payments and present change to customers 
• Pack food items, make coffee, and fill beverage cups 
• Function as the host/hostess of the cafe 
• Manage the register, including all credit card and cash operations 
• Ensure a balance of the register at the end of the shift or working period 
• Keep the area clean in accordance with health regulations. 
• Attend team briefings when relevant. 
• Maintain a friendly, cheerful, and courteous demeanor at all times. 
• Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. 
• Promote hotel amenities and services to guests using personal knowledge and effective selling techniques. 
• Welcome and effectively resolve guest questions, issues, and complaints with supervisor assistance as needed. 

SKILLS AND EDUCATION REQUIREMENTS: 

To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required 

• Education: High school education or equivalent preferred. 
• Experience Prior restaurant experience preferred 
• Knowledge of Restaurant operations, its services, and facilities. 
• Must possess basic computational ability. 
• Must possess basic computer skill 

QUALIFICATION: 

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements listed above represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian’s business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above.