Pharmacy Tech

A-Line Staffing is now hiring Pharmacy Technician (Call Center) in onsite roles supporting pharmacy operations in a high-volume specialty pharmacy environment. This would be full time / 40 hours per week. PHARMACY TECHNICIAN (CALL CENTER) PAY & COMPENSATION MUST BE LICENSED The pay for this position is $22.00 per hour. Benefits are available to full-time employees after 90 days of employment. A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates. PHARMACY TECHNICIAN (CALL CENTER) HIGHLIGHTS This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs. The required availability for this position is Monday – Friday, 11:30 AM – 8:00 PM, onsite during training and initial employment period. Training is conducted onsite from 9:00 AM – 6:00 PM. Possible rotating Saturdays approximately once per month with a weekday off. Hybrid eligibility may be available after 90–120 days based on metrics and attendance performance. PHARMACY TECHNICIAN (CALL CENTER) RESPONSIBILITIES Handle inbound and outbound pharmacy-related calls including prescription status, refill requests, and medication delivery coordination Schedule medication refills and ensure accurate patient profile updates within pharmacy systems Verify insurance information and assist with claims-related inquiries Maintain accurate documentation and progress notes in pharmacy management systems Route clinical questions, adverse events, and product complaints to pharmacists or nursing staff Provide professional, empathetic customer service to patients and healthcare providers Support pharmacy workflow by reducing call volume interruptions to operational teams Ensure compliance with pharmacy procedures, documentation standards, and quality expectations PHARMACY TECHNICIAN (CALL CENTER) REQUIREMENTS High School Diploma or GED Minimum 1 year of call center or customer service experience Strong verbal and written communication skills Ability to work onsite full-time during training and initial employment period Proficiency with Microsoft Office applications Strong attention to detail and accuracy Professional telephone communication skills Ability to demonstrate empathy in patient interactions Reliable transportation Cell phone required for daily system authentication/login Attendance is mandatory for the first 90 days. PHARMACY TECHNICIAN (CALL CENTER) PREFERRED QUALIFICATIONS Associate degree preferred Pharmacy technician experience or healthcare call center experience Knowledge of medical terminology Experience with insurance verification or medical claims Prior experience in pharmacy operations or specialty pharmacy support View email address on click.appcast.io View phone number on click.appcast.io CST .aa415a4b-8b21-40fc-a65c-70d2b25ca29a