Sr Network Engineer

Job Description

Must Have Technical/Functional Skills:

o Knowledge on network troubleshooting for Large Data Centers, Large WAN/Network environment.

o Juniper Switching (Must Have)

o Provide L3 support for Juniper EX Series Switches. Configure and troubleshoot:

VLANs, STP/RSTP/MSTP ,LACP , Virtual Chassis

Routing Protocols , Perform switch upgrades, patching, and hardware replacements.

Troubleshoot Layer 2 and Layer 3 network issues

o Aruba Wireless with experience on Clear Pass (Must Have)

o Provide advanced support for Aruba Mobility Controllers and Wireless Networks.

o Troubleshoot wireless connectivity, roaming, authentication, and performance issues.

o Perform wireless health checks and optimization activities.

o Configure and support:

SSIDs ;AP Groups ;RF Optimization ;Client Load Balancing ;Mobility & Roaming

o Manage integrations with ClearPass, RADIUS, and Active Directory.

o FortiGate SD-WAN (good to have upto L2)

o Provide L3 support for Fortinet Secure SD-WAN infrastructure.

o Design, configure, and troubleshoot SD-WAN policies, SLAs, and application steering.

o Manage IPSec VPN, SSL VPN, Dynamic Routing, and WAN optimization.

o Troubleshoot routing, security, and performance-related issues.

o Support HA clusters, firmware upgrades, and migration activities.

o Analyse logs using FortiAnalyzer and manage configurations using FortiManager.

o Experience: 8 12 Years (L3)

o Hand-On experience working with a large Infoblox and Aruba ClearPass deployment.

o Expert level knowledge with various protocols such as VRRP, HSRP, STP, LACP, SNMP.

o Recognize the importance of customer focus and/or of serving the needs of the end user.

o Productivity Tools: Word, Excel, PowerPoint & Visio.

Roles & Responsibilities:

o 24x7 Remote Network Monitoring & Management.

o Own the networking issues connecting and supporting the corporate and shared network environment.

o Drive critical issue resolution/Break-Fix for P1/P2 issues.

o Coordinate and work with the external vendors for various operational issues and projects.

o Provide hardware support & maintenance for all networking components.

o Manage existing and new networking sol utions, including monitoring the network stability and uptime.

o Handle various projects related to site expansion, Hardware Refresh, Technology refresh as required.

o Handle escalated issues from L1/L2 team and provide timely resolution.

o Responding and documenting outages and circuits down through incident reporting.

o Identify corrective actions for critical incidents and drive them to closure to ensure stability through Problem management process.

o Interact with various internal users in evaluating the needs and building a right solution to meet the requirements.

o Documentation and change control.

o Mentor junior team members and provide guidance in various change tasks.

o Monitor event logs and services to be proactive in identifying potential issues.

o Attend scheduled network change calls impacting the network availability.

o Shift Handover and Shift Updates.

o CCNP, Juniper Switching , Palo Also Certification would be an added advantage.

Generic Managerial Skills:

o Bachelor's degree in technology or any other bachelor's degree

o ~10 years of Enterprise / Telecom Network infrastructure relevant experience.

o Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren't technically trained.

o Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure.

o Excellent interpersonal skills needed to work with various levels of technical staff members.

o Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines.

o Work with internal customers in managing requests/changes/incidents for your areas of work.

o Work with global teams to provide support and complete IT projects.

o Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines.

o Self-motivated, constructive and positive attitude.

o Possess good understanding of infrastructure management processes; knowledge on ITIL framework.