Windchill System Administrator

Job Description

POSITION: Windchill System Administrator

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LOCATION: San Diego, CA

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JOB DESCRIPTION:

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• Seeking a Windchill System Administrator with hands-on experience using and administering PTC Windchill who is eager to continue building their PLM expertise. This is an excellent opportunity for an early to mid-career professional to work in a challenging environment with a supportive team and a company committed to the long-term use of PTC technologies.
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• The environment includes Windchill PDMLink, ProjectLink, MPMLink, PartsLink Classification, Creo Parametric, Creo View, Creo Illustrate, and Arbortext.
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• The primary focus of the role is Windchill system administration, including configuration, maintenance, user and organization management, workflow and lifecycle management, and overall system health monitoring. The role will be performed under the guidance of senior administrators and offers exposure to a broad range of PLM technologies and processes.
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• While this is not a dedicated development role, it does involve scripting, troubleshooting, and regular collaboration with development teams. Additional responsibilities may include project coordination, data management, and support of Windchill and Creo users.
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OBJECTIVES

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• Maintain and support the enterprise Windchill PLM environment.
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• Ensure system availability, stability, and performance.
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• Assist with administration, upgrades, maintenance, and troubleshooting activities.
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• Support users and coordinate with developers on system customizations.
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• Develop long-term expertise across the PTC product suite and PLM domain.
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TASKS & RESPONSIBILITIES

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Windchill Administration

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• Build and configure Windchill server environments.
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• Install patches, maintenance updates, and SSL certificates.
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• Perform system rehosts and environment refreshes.
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• Configure and maintain CAD Workers.
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• Support user and organization management activities.
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System Monitoring & Maintenance

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• Monitor Windchill system health, including:
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• Method Server
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• Background Method Server
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• Windchill Directory Server
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• Escalate issues appropriately.
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• Assist with:
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• Index rebuilds
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• Cache clearing
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• Log reviews
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• Scheduled job monitoring
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Configuration & Customization Support

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• Assist with installation and configuration of Windchill customizations.
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• Support management of:
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• site.xconf
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• wt.properties
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• Action definitions
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• Type definitions
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• Workflows
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• Lifecycles
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• Coordinate deployment activities with senior administrators and developers.
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User Support & Troubleshooting

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• Troubleshoot login, LDAP, permission, and access-related issues.
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• Investigate and resolve application and system issues.
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• Document configuration updates and system changes.
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• Provide effective communication regarding technical issues and resolutions.
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Scripting & Infrastructure Support

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• Perform basic scripting using:
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• PowerShell
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• Shell
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• Perl
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• Support basic Windows Server administration activities.
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REQUIRED QUALIFICATIONS

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Education & Experience

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Option 1

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• Bachelor's Degree in Engineering, Computer Science, or related technical field.
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• 2-4 years of Windchill administration and user experience.
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Option 2

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• 4-6 years of Windchill administration experience in lieu of degree requirements.
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Technical Requirements

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• Hands-on administration experience with PTC Windchill.
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• Knowledge of:
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• Windchill PDMLink
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• ProjectLink
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• MPMLink
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• PartsLink Classification
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• Experience supporting PLM environments.
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• Strong troubleshooting and analytical skills.
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• Basic Windows Server administration experience.
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• Basic scripting experience using PowerShell, Shell, or Perl.
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• Strong verbal and written communication skills.
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PREFERRED QUALIFICATIONS

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PTC Product Expertise

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• Deep knowledge of:
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• Windchill
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• ProjectLink
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• PartsLink Classification
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• MPMLink
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• Creo View
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• Creo Parametric
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• Arbortext
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PLM Domain Experience

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Experience supporting:

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• CAD Data Management
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• Parts Management
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• Bill of Materials (BOM) Management
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• Engineering Change Management
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• ERP Integrations
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• MES Integrations
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CAD Experience

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Experience with one or more of:

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• Creo Parametric
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• SolidWorks
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• Siemens NX
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• AutoCAD
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Development & Customization Exposure

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Familiarity with:

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• Windchill APIs
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• Java
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• JSP
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• Servlets
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• Spring Framework
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• JavaScript
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• SOAP Web Services
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• REST APIs
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• HTML
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• CSS
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• Oracle
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• Eclipse
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• ThingWorx
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