Rivers Crossing Full Time Financial Service Representative

Job Description

Job Description

Join Our Team as a Full-Time Member Service Representative (Teller) for Our Rivers Crossing Branch!

Are you passionate about developing meaningful relationships and helping others achieve their financial goals? Do you thrive in a dynamic relationship-focused environment that emphasizes building connections, fostering, professional growth, and teamwork? If you're ready to make an impact with a respected financial institution that prioritizes its members and employees, this is your chance to shine!

At Cyprus Credit Union, our team is the heart of everything we do. We're dedicated to creating a culture where every employee feels valued, supported, and inspired to succeed. That's why we offer:

• Competitive pay with opportunities for bonuses and incentives.
• A bilingual pay increase for English/Spanish speakers.
• Comprehensive benefits , including health, dental, vision, life insurance, and more.
• Retirement savings plans like 401k.
• Generous PTO from day one , with additional time off for your birthday and volunteer work.
• Tuition reimbursement for ongoing education and professional development.
• A vibrant, inclusive environment focused on community impact and sustainability.

It's no surprise we've been recognized as one of the BEST credit unions to work for since 2020!

What Makes Working at Cyprus Special? As a Member Service Representative, you're more than just a teller-you're a trusted partner in our members' financial journeys. You'll build relationships, educate members about our products and services, and ensure every interaction leaves them feeling valued and supported. Through our innovative "career pathing" programs, we'll help you grow your skills, advance your career, and make an impact.

What You'll Do:

Be a Financial Guide: Engage members in meaningful conversations to uncover their financial goals, challenges, and opportunities.

Promote Solutions: Share our diverse suite of products and services, such as savings accounts, loans, and investment options, tailored to help members achieve their unique financial aspirations.

Educate and Empower: Help members understand the value of our offerings and how they can make informed decisions for a secure financial future.

Drive Member Success: Offer proactive solutions to address immediate needs and anticipate future opportunities, creating a pathway for long-term financial well-being.

Execute Transactions: Perform deposits, withdrawals, transfers, and other transactions with care and accuracy, ensuring a seamless experience.

Be a Trusted Partner: Build and nurture strong relationships with members, becoming their go-to resource for financial advice and support.

Your Skills & Experience:

Education: A high school diploma or equivalent (or work release papers).

Service Mindset : You excel at connecting with people, understanding their needs, and presenting tailored solutions. Previous experience in customer service or sales is a plus, highlighting your ability to deliver exceptional results and create value for members.

Relationship Builder: You have a natural ability to establish trust, build lasting relationships, and genuinely care about helping members achieve their financial goals.

Persuasive Communicator: Strong communication skills that allow you to clearly explain products and services, inspire confidence, and motivate members to take action toward their financial success.

Empathetic Listener: You know how to ask the right questions, actively listen, and respond with solutions that resonate with each member's unique situation.

Team Player with a Positive Attitude: Enthusiasm for collaborating with colleagues and contributing to a supportive, dynamic team environment.

Passion for Helping Others: A genuine desire to guide members toward financial solutions that enrich their lives.

Your Schedule: This full-time role offers a set schedule: Monday-Friday, 8:50 AM - 6:00 PM, with some Saturdays required from 8:45 AM - 2:15 PM. Enjoy your evenings and Sundays free to recharge!

Why Wait? Your Future Starts Here! At Cyprus Credit Union, we believe in fostering an environment where both our members and employees can thrive. If you're ready to be part of a team that celebrates success, encourages growth, and makes a difference in the community, apply today !